January 2024 by carlos
Popped in this morning, on my way to the banking hub for a quick breakfast. Charlie was holding the fort on his own at the time I visited and he was absolutely fast on the service, with well-orchastrated movements. Certainly working hard to keep the queue down ?
December 2023 by LizR74
Due to an injury I am on crutches. When I got in to the store, it was not very busy and two staff behind the counter, they blatantly saw I was on crutches . I ordered drinks for myself and friend who was joining me in the next ten minutes or so. Drinks being made I sat down to await drink order to be completed, unfortunately my friend was delayed. The costa member of staff called out that my drink order was ready,bear in mind the staff had seen I was on crutches and would be unable to carry the drinks myself. I stood to attempt to walk without my crutches, however was extremely uncomfortable and going against medical advice. The staff member made NO attempt to offer to help carry the drinks for me. Yes I could have asked but would have been more courteous for the staff to offer. Luckily another customer could see I was struggling and carried my drinks. My disability is temporary, however if this is how your staff treat their restricted customers then it is an extremely poor training process.
October 2023 by David Brake
We went in for a coffee at 16:15 and was told we could only have a takeaway cup and use one of 3 tables full of used crockery as they were closing in 45 minutes?? (all the other tables were cleaned and blocked off from use) at 16:30 the screens came down over the snacks. I don't know what company policy is but I would have thought this was all premature at best.
September 2023 by Sylvia Cox
Dirty needs a good clean everywhere the floor
August 2023 by Louise BLOYCE
Staff went the extra mile. Smiles all
July 2023 by chris lewis
On holiday and was pleased to find a Costa that allows dogs.The drinks very good and staff excellent
July 2023 by Aidan Sinnott
We went into Costa Axminster today for some coffee and cake. The manager Benjamin served us and he was lovely and helpful. The store was nice and clean and the overall experience was very pleasant. All I can say is keep up the good work Benjamin and team!
July 2023 by Billy Bean
This is a particularly nice store in the Costa chain which I can highly recommend for their warm, friendly and engaging staff and it has become my "regular" go to place to get my beverage and cake. The store is spacious with ample seating of all types, there is a reasonable amount of street parking nearby for free on a pay and display a very short walk away.
June 2023 by James Aidan
We went into Costa Axminster today for some coffee and cake. The manager Benjamin served us and he was lovely and helpful. The store was nice and clean and the overall experience was very pleasant. All I can say is keep up the good work Benjamin and team!
May 2023 by Nigel Hancock
A bit quiet but nothing to worry about.
April 2023 by angela rawsthorne
Staff friendly & helpful large cafe
April 2023 by Edwin Chard
Great coffee and it was clean staff where friendly it was just quiet but overall very happy
March 2023 by ???????? ?????
cosily
February 2023 by Melinda G
My husband went in to Costa to get 2 takeaway drinks as we were on holiday with the dog . it was while I waited outside with her that I noticed a dog lying down under a table and a sign saying dogs were welcome. on the left hand side as you enter the tables are marked with a dog paw in the corner for you to sit at. So I went in and we both then sat down with our drinks . When you've got a dog these sort of places are great !
November 2022 by Allan
As always, good Costa coffee, although you could almost drown in the large cup used for Americano! Atmosphere a bit utilitarian
