January 2024 by Chris Hale
Tried and failed to get someone to do a heading test on my blind, mostly deaf and housebound mom. After I visited the store three times, filling in forms and having multiple assurances that someone would call to make an appointment, nothing happened. After wasting my time with Specsavers, I used "The Outside Clinic", who immediately made an appointment for the following week and got the job done.
January 2024 by Karen paul
Very happy with the service I received. I booked online and got an appointment for the following day. I was seen promptly once there. No hard selling, left to choose the glasses myself. Staff very friendly and helpful
December 2023 by Julie andrews
Very friendly and thorough. Also a nice selection of glasses. They take their time and do a very comprehensive eye test.
December 2023 by Marie L Marratt
Excellent Opticians for a thorough eye test, Friendly Members of Staff, great selection in glasses to choose from
November 2023 by Gill Mitchell
I can highly recommend Specsavers?s. The level of customer service I received from start to finish was excellent.Quite simply, first class, again, and they will be my choice again when my next appointment is due.
November 2023 by Kelly
Besides the shop not opening at 9:00 exactly the service was great. Friendly staff in the reception area and professional service received. Speedy service once in the door, but not rushed.
October 2023 by Pauline Hughes
All staff were very professional, well mannered and cheerful.
October 2023 by Glynn Stevens
No option for no stars ?!! Third time the glasses have broken this time i put them on my head whilst cleaning my teeth bent down glasses fell into place then fell off my face into the sink, the lenses were fine one came out as the home brand frame broke , ive been today to be told its not manufacturing fault its mine got to pay half price of the frame to get fixed, asked to speak to manager was told to sit in the waiting area then told to sit at the desk as another customer and i were talking about how bad the frame was , obviously didnt want me saying anything so i said no i was ok where i was ( i am disabled and didnt want to keep having to move about) The director then came down said again ?sit there!!? Spoke to him he said its not a manufacturing fault i will have to pay the price of half the frame cost, i walked out told them to forget it i am never going back !! Its amazing how i broke the frames when i wasnt even touching them , they fell 2 & a 1/2 foot onto the tiles !!
August 2023 by barrie eyre
Always great service. Friendly professional staff. Good choice of frames and not hurried to look for the right ones for you.
August 2023 by Lisa Wilkins
Excellent service here wasn't in there to long all staff very friendly and professional
August 2023 by Paul Cave
Excellent service at all times during my visit
August 2023 by David Mulgrew
I arrived early on both occasions due to my schedule having me in town an hour early. Both times they were great in seeing me early.They are losing a star because I'm getting spam emails from them I didn't consent to. Please ask people guys. It's not ok to automatically hit yes to marketing emails on behalf of customers.
August 2023 by ????
Staff members on the shop floor was professional and nice.I felt eye test was rushed and I felt not listened.Unfortunately, I will not return here.
July 2023 by Harry Kelly
Wife needed her hearing aids adjusted, they could not have been more helpful and staff and surroundings could not be faulted.
July 2023 by Kevin Robinson
Eye examination was well explained and staff were very professional
