December 2023 by JillNortoncanesuk
The cafe only had 5 people in it when I arrived. No one waiting to be served. After being looked at a couple of times by a couple of girls standing in the cafe area one finally came over to take my order. My order given she said it would be bought over. The food arrived and was left at the table by a second girl who was carrying on a conversation with someone across the room. She didn?t bring any cutlery. I got up to fetch some and nearly picked up a spoon out of a container that was full of dirty utensils left next to the clean ones. I felt I was an inconvenience. However the food and coffee were good and hot. Sainsbury?s could do much better than this. Current staff more interested in their phone than customer service
July 2023 by 492KathyT
Why on earth do I keep trying this disaster. Because it's convenient and I just can believe a store of this size has such a terrible cafe. This time, I mistakenly thought they can't ruin a bowl of tomato soup (no other soup choice) you pay extra for a roll and butter. Anyway a nearly empty cafe took 20 mins to bring my soup. To my dismay it was cold. I chased the staff member who quickly said she would return it hot. This happened and only had to wait 5 more minutes. The staff member was very pleasant. Anyway this excuse for a cafe is obviously not improving with time. Although I don't like giving poor reviews, this is my fourth bad review for this establishment. I should actually say that surprisingly the Tesco cafe is much better.
July 2022 by kevincC7589ZU
A lovely full-service grocery store, exceptionally well laid out. Wide and well-lit aisles and well stocked shelves with fresh produce and excellent meat and deli selections.
November 2019 by Spike1969a
Went here for some lunch with my mother, the queue stretched back almost to the doors; 25 minutes before we could even order anything with only 2 staff. Come on Sainsburyâ??s you can do better!
February 2019 by Joseph M
Never seem to do the full menu after 5pm always say no hot food just doing cold snacks â?? not good enough as you advertise the restaurant is open till 7pm very disappointing
October 2018 by UggaBugga
No, I shopped at the cheese counter today, said HELLO, HI, no response, ordered got what asked, said GOODBYE, no response. How much does it take for people in a shop to say hello or goodbye? Wow the UK is screwed
October 2018 by Sue S
Always clean and tidy tables cleaned as they become vacant. The staff seem happy and chat with customers. Food is nice and reasonably priced. Only negative is sometimes items have run out and you have to rethink you meal choice.
