March 2024 by paige vickers
1st time visiting this post office today and it was certainly the last. The woman behind the counter was extremely rude, I couldn?t believe people spoke to customers like this! It was appalling. She was basically shouting, pointing and ordering me about like I was a slave! I had to put the label on it myself as she clearly couldn?t be bothered. She was on her phone and was constantly huffing and puffing. I told the woman that there is no need to be so rude, I had another parcel that needed to be returned, was charged £1.00 to use the printer, then I was told I?d have to pay for the cello tape, I only need 2 bits to stick it down!! I?m sure she could have spared me 2 little bits! I said I wasn?t paying £3.50 for some cello tape and I said I?d take my custom elsewhere due to the disgusting attitude and complete lack of customer service !!!
February 2024 by Emily Reed
Fantastic service. Very quick and friendly. Helped me with everything I need.
December 2023 by Christine Brown
Very helpful
September 2023 by OLADIPUPO DAMILOLA
Very Good
September 2023 by Laiza Mhizha
I bought some stamps a few years ago and wasn't sure if i could still use them. A member of staff had a look at them and handed me a card to go and read. She couldn't tell me herself being a member of staff if I could use the stamps or not!
August 2023 by Sam Daykin
Disorganised chaos! I waited in a que for about 20 minutes minimum to pay some money into my card. The shop was red hot as they didn?t have any windows or air con or doors open. Then when i finally got served the bloke said ?the machine isn?t working today to pay the money in to card? so i thought why would you not just simply put a sign up to notify us instead of wasting peoples time having them stand in mount vesuvius!
August 2023 by Danielle Thomas
The staff are completely rude seriously don't know how they are even allowed to treat people that way ?
July 2023 by Irisha Powell
i called new hall post office for help to find my parcel , the women i spoke to on the phone was very rude and not helpful! disgraceful!
July 2023 by Libby Nahimana
The staff were very friendly and courteous and could not have been more helpful!
June 2023 by Claire Welch
Obviously under new management, who seem to have no clue how to speak to customers with any civility. The woman who served me yesterday ignored me at first (too busy on her phone), grunted, no actually barked her orders at me, without bothering to explain what she meant. No please or thank you. Chewing gum while she served me.Ignorant and rude, I?ll stick to Swad post office from now on.
June 2023 by Diane Mees
Take my parcels everyday, we have a chat most days and very friendly and helpful.
June 2023 by houndyman1963
Very helpfull no problems nice when people have a sense of humor
April 2023 by Susan Chauke
Excellent customer service. I was able to print and scan my documents.
January 2023 by pat turner
Pleasant friendly staff
September 2022 by Anne Caulson
Lovely little post office, kind and helpful staff
