November 2023 by Christine Slater
Made my first visit on a friend's recommendations back in July. What a breath of fresh air. Very professional environment but with a lovely friendly greeting on arrival and throughout the appointment.Called in on spec yesterday morning to enquire about prescription sun glasses. Left an hour later having been assisted with the choice and order submitted. Have to admit it was a quiet time that allowed this to happen and I had the time. I was expecting just to pop in and make an appointment. What is there not to love!!! Good traditional customer focused service.
August 2023 by Anne Sherringham
The best opticians ever. Front staff are wonderful and very helpful when it comes to choosing your frames, the selection of frames are fantastic. Tracey the optician is fantastic and very informative re your eye test. Thank you all.
April 2023 by Cameron Barcz
What a place! The service was 10/10 from start to finish. The front staff were very friendly and helpful, the optician was amazing and very good at explaining the test and results.
December 2022 by Ashley Paul Wiseman
Kerry and myself both had our eyes tested today. All staff were very thorough and proffesional. They put you at ease and are very helpful. Would highly recomend.
November 2022 by Helen Parker
Excellent optician,, Excellent friendly staff, excellent service, and excellent choice of frames, and help making the right choicewhich I found very helpful , an all round pleasent experience, A big thumbs-up ? won't be going anywhere else.
November 2022 by D 39
This was my first time at personalEyez Swadlincote and i must say the service was amazing very helpful with me while i was choosing my glasses never tried to push glasses on to me they just gave there honest opinion and my eye test was the best I've ever had i will never go to the big chain opticians again in Swadlincote please give personalEyez a try you won't be disappointed thank you again to all the lovely staff
November 2022 by Kieran Taylor
This shop has a lot of personality and a very friendly atmosphere with helpful staff. Also an extensive selection of attractive eyewear!
November 2022 by Mel Bate
Really great place . Freindly and thorough. Would recomend to any one.
November 2022 by graham joynes
Excellent service. Friendly helpful staff
November 2022 by Elaine Summerhayes
As a new customer at Personal-Eyez I couldn?t be happier.From Tracey who performed the eye test to Faye who helped and advised me when choosing new frames, the whole experience was first class. I wasn?t dissatisfied with my previous place but this was so much better. More intimate and friendly. All of the staff were lovely. The prescription seems spot on. It was for varifocals with prisms. No money was taken until I received and was happy with my glasses. Would highly recommend and will now be a regular customer for sure.Five *
November 2022 by Amy Parker
The shop is always so clean and the service is always amazing. From the optician to the owner, everyone who works there is friendly and always wanting to go the extra mile to help! I have been buying my glasses from Personaleyez for years and wouldn?t go anywhere else. Always a great variety of glasses to choose from.
November 2021 by nicholas bayfield
Worst experience ever. First my glasses were sent to the wrong opticians, 3 weeks later when i collected the glasses they didn't fit, no fitting was offered and I couldn't see out of them, I was told i will have to get used to them, its like the wrong lenses have been put in.After a few times of going in and getting nowhere I asked to speak to a manager to complain. The manager then shouted at me saying there is no complaint I will get a refund and thats the end of it and I can go elsewhere. when I went in to collect the refund I asked why im being shouted at and I was shouted at again. I'm so nice and polite to everyone and have never been treated like this.
November 2021 by Marie Tye
Very friendly staff, they always have a chat with you and how you are. They provide an excellent service and they don't rush you when looking at the glasses but they advise you on what suits you and any special coating might be best for you. I've been using then for a few years now for myself and my children. I would 100% recommend to my friends and family. I wouldn't go anywhere else.
November 2020 by Karen Foster
Excellent service, my Prescription was much better than the one from my previous optician. My reading glasses were spot on.Very friendly, helpful professional optician and receptionist, I will definitely use them from now on.
November 2019 by Chris Mayman
Friendly no pressure service, quality glasses, recommend.
