February 2024 by Wendy Mitchinson
I've been trying to call the pharmacy for 2days now and no one is answering,it's just ringing out and eventually told they can't answer phone right now and to call back later,you don't have the opportunity to leave a message and it's so frustrating,I only want to ask a question about my prescription,it's just really bad service
January 2024 by Stuart Charlton-Potts
Always found this pharmacy to be helpful, staff are empathic and understanding, with a willingness to go the extra mile where possible. Great service.
November 2023 by Miranda Goodhead
The staff here are amazing and lovely. Always helpful whenever I go in. This branch is extremely busy and have also gained more patients since llyods have shut down. I don't think people should be so hard on this branch, when the staff are working so hard with even more work. Some people need more patience ? ? I have always been happy here and never had any issues, so thank you to all of you here and keep up the good work ? ? .
October 2023 by veronica poulton
I used to be pleased with the service, although several times I have had medication missing. They have now been taken over and the service is even worse.
September 2023 by Jonny Roe
Extremely dissapointing service, never have my repeat orders in stock, i receive text messages saying order is ready only to find out when i get there that half my order is missing... very dissapointed
July 2023 by Hans-Peter Drexel
Very knowledgeable and professional staff. Friendly and helpful advice given.
February 2023 by Kirstie Pryke
Attitude stinks !!Please have a bit more compassion,Rather than shrug your shoulders and say not my fault and walk off.. when you dont have 2 different antibiotics in stockAs a patient needing meds is not the attitude they expect to receive ill or not ..
December 2022 by Stephen Exton
It's taken 6 days to get my repeat prescription out of Brenda's they blamed the Dr but I proved to them about they mistake, now they state its taking at least 48hrs from when your prescription is printed by them. If you need your medication urgently do not go here.
October 2022 by Angela Mitchell
Absolutely appalling service. Only supposed to take 2 working days after day of ordering. Ordered in plenty of time and now have to go on holiday without enough medication. Thought service might have improved after they were taken over but it has not. Beyond angry
May 2022 by Rob
Absolutely appalling service. People needing urgent medication are waiting an hour outside as only allowing 3 in the pharmacy. Many people are not getting their full prescriptions and having to return and wait outside again at 6pm. Please use a different pharmacy as Brennan's are diabolical. I have discovered that Brennan's blame the surgery for not sending prescriptions through but actually there being sent it's Brennan's that aren't printing then out and processing them. People need to go elsewhere especially if critically dependant on your prescriptions. I don't like being negative but I am leaving an honest review.
May 2022 by Liam Elton
Slow ?. A woman who works there with grey hair and glasses has zero people skills. She was rude and unhelpful. Avoid!!!!!!!
March 2022 by Ryan
Pharmacy is useless, requested prescription on Sunday, went on Thursday and they told me they are behind... Had to sit down like a school child and wait for my prescription. BAD attitude from Asian woman pharmacistWhile waiting I saw Countless other people there being messed about with not having the right meds or being behind, poor woman there got messed about also while trying to get her husband's meds, messed about by both Surgery and Pharmacy staff.If I could rate it 0 Stars I would do
February 2022 by mark brown
Always getting my dad's medication wrong
December 2021 by gary mill
I would give them no stars if I could, picked prescription up on 2 December collected medication 7 December only to be told some items missing come back in 3 to 4 days for missing item. Went to collect item on 12 December and was told ?We can?t find what your missing go home and check what you need? surely they keep a record of missing items. It?s definitely a joke pharmacy, take your cash for prescription then have no knowledge of what they didn?t put in your bag.
September 2021 by Linda Stott
Yes pandemic has been difficult but have always found staff helpful and pharmacists very informative about medicine perscriped.
