October 2023 by Randy Bowbandy
Never answer the phone.But good at dispensing medication.
June 2023 by Jordan Swinfield
Closes 1-2pm, every other shop manages to stagger staff breaks.
April 2023 by Jade Scott
Had a click and collect order be delivered here. Managed to find items cheaper elsewhere. Hadn't received a refund for item. Rang customer services, who contacted the store. The store advised them that they still had my parcel there wouldn't have sent it back, if I hadn't have got in touch. They aren't following the rules of, if click and collect hasn't been collected within 14 days to send back. They had hold of it for 2 months
February 2023 by neil woodward
Fantastic parking for disabled right outside
January 2023 by Maxine
Went to get a prescription that the doctors had sent over for antibiotic only to be told it won?t be dispensed for 72 hours !!! Ok I understand there is a shortage but does the pharmacist have to be so rude and abrupt ?.surely not
December 2022 by David Hay
Tried calling them over several days at different times and the phone never gets answered absolutely diabolical customer service from this chemist
October 2022 by Raj Patel
Went into the store and was kept waiting as they faffed around the back looking for something.A queue formed and still they ignored the customer.After 10mins a couple of us just walked out...disgusting treatment.Could this of been after? Not got any staff? Or staff lunches come before customers?Since the new manager the store has gone down hill. She doesn't have any skill or will to do the job. What example do the team follow? No wonder service is disgusting.Me and the other customer ended up in Dean and Smedley lol....friendly and prompt service.......why use boots? Superdrugs is far cheaper too.And always shut!!! Lol....should be a joke shop!
July 2022 by Marina Lawton
They have a new pharmacist such a very polite and helpful young man.?
July 2022 by Michael Gaskin
Went to get some make-up for my fiancée and the saleswoman was really helpful
April 2022 by Melody Loring
This time I was served by Leanne who is a lovely person. I've come to know most of the staff over the years and found them all helpful and friendly.To me it's shocking that some members of the public are rude to them as they are only doing an honest days work to the best of their ability trying to help us.
April 2022 by Carolyne Tivey
Never ever answer the phone . When I went in to store I was told they need a new phone , as the old one has to keep being put on charge . That was a month ago . They keep ordering my mums prescriptions for medication that we do not even have from them anymore !!!
December 2021 by Mandy Mitchell
Absolutely awful! Customer service is really bad ! Still waiting for the missing part of my click and collect order ! and all I?ve been told is to call customer service! no help whatsoever! I have made numerous calls to find out if it?s come into store and just told completely different things by the unhelpful staff !!Very unhappy
October 2021 by Lewis Knight
The staff here are just lovely and really go the extra mile.do they take a while to answer the phone sometimes?What company doesn't these days? Tried calling for a gp appointment but couldn't get through? Yeah they're all going into the pharmacy for advice so give them a break.
October 2021 by M Smith
My wife and I went today for flu jab at 2pm to be told cancelled, the pharmacist isn't trained to give them - you will have to reschedule again from scratch - yesterday was being told to turn up all good to go - did they offer us an alternative at a nearby store No, rubbish service - will now try with an alternative provider.
October 2021 by Stephen Ayling
The staff are very helpful, it is a small shop with a limited range compared to a main boots but for a local its very handy