February 2023 by Alex
Horrible place, terrible clothes, no fitting rooms, stressed staff, avoid at all costs
October 2022 by Daniel Thompson
What an experience! Went to get our sons feet measured. Sized and written down, shoes chosen, wasn?t explained that we would need a fit test when measured. Jeez! The woman on the till needs some serious customer service training and cracking a smile wouldn?t go a miss.
August 2022 by Google user
Not a fan of Next personally, but I went in with my mum and I noticed how lovely staff are! The lady that served us greated us with a smile. Engaged in conversation and was lovely.
August 2022 by Chloe.Clover
Not a fan of Next personally, but I went in with my mum and I noticed how lovely staff are! The lady that served us greated us with a smile. Engaged in conversation and was lovely.
May 2022 by Darren Wright
Very polite staff and clean and organized store.
December 2021 by Ben-DubZ
Lovely staff here. Very helpful, warm and welcoming. This has been on different visits with different staff. Keep it up!
September 2020 by Mei Yang
just nowNEXT only allows 12 people in the shop at the same time, which is understandable under this difficult time, I really appreciate that.We arrived at NEXT at 4pm today, standing in the back of the line. We waited for 47 minutes, which was 13 minutes before closing the store, and the lady informed us that we would not be allowed to go shopping. I am very disappointed. Since you allow us to queue up as the last guest, you should arrange for us to complete the shopping.I fully understand that the merchants are facing a difficult moment, and they do not have much experience on it. However I hope NEXT could do it better. Don?t let the guests leave in disappointment after a long wait.
September 2019 by Zahid Jamal Hussain
The customer service I received forced me to express my views. Never experienced the worst and unprofessional service from next staff. Spend nearly £100 but service was awful. The staff name Sumaiya had attitude while serving customer. Not only with me but a customer in front of us had felt the same thing. No smile no curtesy at all. Donâ??t offer any carrier or try to fold the cloths for customer. Customer has to do it by themselves standing at the counter. NEXT need to train the staff manners and professionalism. Would never step inside again and advise to all. There are a lot stores to go there who treat you Special and worth to be at their stores.
August 2019 by Lisa Smith
I wanted something specific and didnt find it. If I"d just been browsing then I would have been ok. Left after 10 mins
August 2019 by Alexandra Rato
Found a very nice blazer jacket for my son for £7 !!! Awesome!
June 2019 by Jin Sanghera
Attended the store at Mcarthur Glen in relation to returning an item where a Store Assistant by the name of Carol assisted me, explained the procedure of the said amount going back onto my account.
June 2019 by Michael Quigley
Sometimes you can catch a bargain. Worth while taking a look round.
June 2019 by Janet Marshall
Very wide aisles when you are in a wheelchair Lovely shop always get something here but not
June 2019 by Ellen Bassi
A pair of men's trousers for £8 absolutely amazing..
June 2019 by Henal Desai
When you find something good and a great deal then its great. But may not always be the case. Generally clean store. Has parking near by. Good for wheelchair for access. Generally a good layout for people to use.
