January 2024 by Eleanor Waite
We I visit this KFC the order is either wrong or the food it over done and not enjoyable and it's just a waste of money. It wouldn't be so bad if it was a one off but it's nearly every time.
January 2024 by Stephen
We ordered some food and I specifically asked for extra mayo on the burgers. Both burgers were done incorrectly and my wife asked for three chicken wings, and received drumsticks and
December 2023 by Deepa Nirmal
Placed an order 2 HOURS AGO and no food. Consistently calling to chase it up, and no answer. I'm furious and starving.
December 2023 by James Harriott
The worst kfc I have ever visited waited over 25 minutes for food given a drumstick which looked half eaten and 8 fries in the portion the burger looked like it had been thrown together then jumped on avoid this kfc at all costs unless your a delivery driver they don?t want to serve
December 2023 by Jacob Burgin
Had an uber delivery and we got an extra burger and was delicious hope the staff have a merry Christmas ?
December 2023 by Mick Maskrey
I parked up to go in , me and mrs saw a massive rat outside door, we got back in car and wnt home for cheese on toast,
December 2023 by lisa morrell
Decided to nip in for a quick lunch & wish I'd not bothered. We ordered on the touch screens & asked for table delivery as we had a baby with us so it was easier. Found a table easy enough, it wasn't clean but that's fine as it was pretty busy. We sat and waited over 15 minutes before a very flustered lady came rushing round the store shouting has anyone ordered chicken on the bone? Yes that was me (plus about 5 other people who were also waiting) she then advised me that they'd run out of chicken on the bone & it would be at least half an hour before it would be ready. By this point we'd been waiting nearly 30 minutes so I said I wasn't willing to wait and would like to swap it for something else. I asked if we could be prioritised as the baby was getting restless, so the flustered lady took my receipt & said she would sort it. 10 minutes later she rushed over to our table to drop the food off & we were very grateful she had prioritised us but she had missed the drink & when we checked the food half of it was missing so we still had to go back up to the counter to fetch the drink & missing food. Finally, we were ready to eat, but when we opened the snack box there was a tiny scoop of fries & a lame looking mini fillet as this was my alternative. To say I was disappointed was an understatement and by this point I was so hungry! All in all it was a poor experience which is sad as I used to rate this branch one of the best in the area compared to Sutton-in-Ashfield & Mansfield. I don't think we'll be rushing back any time soon. Thanks to the staff for trying their best but it doesn't take away from the dirty store, dirty tables & no chicken in a chicken shop ?
November 2023 by Steve Israel
Really nice and tasty, one of the better KFC's. Nice and hot.Parking: Disabled parking
November 2023 by PH PC
This is a well located outlet within the shopping area! The restaurant is clean and tidy, with all the napkins and condiments made available for the customers.We went for a quick lunch, our order is freshly prepared, and it's non oily ? at all!The 2 lovely ladies on duty at the counter were welcoming and helpful ?One of the best KFC meals in the Midlands, highly recommended ? ?
November 2023 by Nick Bailey
Shocking ?service? ?Orders aren?t ever complete, substitutions made that aren?t suitable, PHONE IS NEVER ANSWERED and neither the KFC ?Care Squad? or App help ever reply.Genuinely disgraceful service, this branch in particular should be closed down and retrained.
October 2023 by sean sludds
Ran by amateurs and kids.. My orders are never correct when I use the drive through as was again tonight. Ordered a 3 piece chicken meal, got charged full price and when I got home received 3 mini fillets.. The restaurant is filthy too.. Never answer their phones either so you can't call back and complain.. Worst KFC for miles.. Steer well clear
October 2023 by Julie Davey
Completely empty dining area. Waited at least 5 minutes to order food as no staff at the counter or anywhere else to be seen. Would have walked out but young grandson had set his heart on KFC.Toilets unclean.Service minimal.Zero atmosphere.
October 2023 by william clarke
Waited 25 minutes after ordering. The delivery drivers kept coming and going and it seemed like there orders were more important than mine. The food was not the best (greasy and the chips were cold) and the place wasn't clean so I won't be returning.
October 2023 by Marcus Morris
Never again! Went to restaurant because when delivered its bad.. but omg food is the worst ever, chicken is very salty and dry, not hot, food thrown into bags, ordered box meals but came in bags, the staff are rude and only interested when someone they know comes in. No manners!It was very quiet so not rushed.. no excuses just very bad!
September 2023 by Cally C
Most incompetent people are working there , every single time I order something for delivery they forget either a side , dip , get the order wrong , especially the dip part , I mean READ your ticket before you send the food off!!!