May 2021 by Daniel Perry
The staff at Authentic are a pleasure to deal with, friendly and helpful. The quality of the furniture is second to none. The range of fabrics available is impressive to say the least. Couldn't be happier.
April 2021 by Andrea Fitzgerald
Be very wary when buying. Customer service stops at point of sale. If you have a problem do not expect to get it resolved quickly, if at all. 10 months on and despite numerous emails to staff and the MD still waiting for replacement cushion infills as the ones fitted in my sofa were incorrect
April 2021 by Adam Hartley
We purchased an item earlier from this company after seeing an advertisement, however we were scammed out of £5000 currently this is being investigated buy the OMDB Authority please stay away from this company we cannot believe this has happened to us!
April 2021 by Mcallister white
Please do not use this service, very racist telephone operators who will mimick your ethnic minority accent for a laugh and will laugh in the background with their colleagues extremely upset by this service please do not use.
September 2020 by D C
I have two sofas from this company bought about 18 months ago. On both sofas the folds in the leather have come out and the leather is now flat in places as if they were overstretched when they were made. Very disappointed that the quality of manufacture I has turned out to be poor. Beware !!!
April 2020 by blueizaac
Fantastic showroom experience, however I haven?t given it a 5 as the sofas took too long to make, almost 3 months, however we were given 2 free cushions as compensation. The comfort and quality is amazing and I would recommend this company