December 2023 by ems
When passing through, I often go to this Co-op/petrol station. I?ve consistently felt welcomed by all the staff. It?s a great shop & petrol station.
December 2023 by Claire Brown
Lovely friendly staff and will stocked
September 2023 by Marta Ragus
Friendly staff ?
July 2023 by Will Spowage
Cracking meal deal before Derbyshire driving.
March 2023 by Lee Price
Absolutely terrible female staff member tonight. Minimal customers to deal with on a night shift and staff member did their best to avoid doing the one job they are paid to do. First my partner who is over 30 went into the store as I was driving and it was raining really hard. We live 25 minute away and due to the late time thought it would be the most ideal place to nip and grab a bottle of wine. The unpleasant lady refused to serve my partner, and unfortunately would not look at the clear image of her passport and driving license she had on her mobile. I then proceeded to get out the vehicle and walk through the torrential rain into the store. As soon as I entered the lady barked I cannot serve you at me. I politely asked why not as I am 32 and had multiple forms of ID on me. I am aware of the challenge 25 rule but I find it outrageous that because she chose to doubt the age of my partner she then would not serve me and decided to speak to me with an attitude. I am sure these staff members are not trained to treat people like this. Basic people skills. Wasted 50 minutes of my life along with fuel. I will never return here again after this experience. Avoid if possible.
March 2023 by Hollie Marsh
We drove all the way to this shop on our way home from a special meal to pick up a bottle of wine, I am 30. Covered in tattoos and quite obviously not under 25. I didn't have my wallet with my ID but my partner who is 32 did, so he came in to buy the alcohol instead. She still refused to serve us, looking very smug and happy about her situation as she quite obviously and purposely ruined our night. Absolute jobs worth and should be given a disciplinary on how to provide proper customer service. We won't be using this shop again which is a shame but poor staff and poor service. The employee was an older lady, with blonde hair and fringe.
March 2023 by Leannie Buckley
Poor diesel from here, Had two vehicle fuel filters fail within days of getting fuel.
March 2023 by Nick Clare
Ignore bad reviews, this place is awesome, never had a bad experience here. Great stock variation, prices and welcome. I should stop to notice their names at some point. excellent service, every time. thank you
March 2022 by simon bailey
They are very slow and rude
November 2021 by paul cowlishaw
I use hartsy Hill all the time for my car and motorbike, the staff are always cheerful eager to help and there's always a good selection in the shop, never go anywhere else.
March 2021 by JNFGambler24-7
Ridiculously hard to enter the pump from the main road; How there haven?t been more accidents is somewhat of a mystery. Eventually, once at the pump, the fuel pumping has been VERY SLOW to start to pump . When eventually my tank was re-fuelled, then we have the QUEUE; Folks buying a week?s worth of grocery shopping, while I wait to pay for tank of fuel. My advice is AVOID AT ALL COSTS, AS THIS PLACE IS USED AS MINI CO-OP SHOP, SO YOU CAN EITHER AVOID OR WAIT 5 TO 10 minutes to pay waiting while the other customers process and pay for their groceries in the same queue(s) (plural, THAT IS when staffing levels allows for 2 people on tills, rather than one)
March 2021 by Richard Freeman
Seems to be hit and miss depending on who is on the tills at that particular moment in time. Some staff are very friendly and professional, and one or two are grumpy and unprofessional.
January 2021 by Jacqueline Bell
Always helpful and friendly ?
January 2019 by Kev A
open 24/7, Costa coffee machine as well
January 2019 by Stephanie Fletcher
Good opening hours, however the place has gone down hill in the last 3 years, never seems to be any stock looks like its closing down most of the time. Keep discontinuing items, doesn't even seem to sell bubble bath/ shampoo and conditioner and barely any food and drinks.Staff are lovely, the shop its self is very poor and empty.
