January 2024 by Barry Woolley
Very helpful very professional. Ordered new glasses plus put my mind at rest over an eye problem.
December 2023 by Kul Eyeman
An amazing experience at Ripley Specsavers from booking the sight test appointment through to diagnostic tests and the sight test itself. I would recommend Ripley Specsavers to everyone! A job well done!
November 2023 by Lloyd Lavender
Good service and very professional
November 2023 by sailing chap
Unfortunately a franchise where profit is put before customer care.The young lady on arrival was excellent, great customer service, but that finished with the optician who had overun by nearly 30 minutes, clearly stressed, and not a happy chap.I had arrived with an eye problem which caused sore eyes and blurred vision, but because I had an NHS eye test 18 months previously, he refused to carry out another test unless I paid privately, despite already having had the advanced OCR test for £10, and now he wanted a further £20 for an eye care test, and refused to carry out an eyesight test, and clearly wanted to regain the time he was running late, No apology or recognition I had been sitting waiting 30 minutes, I therefore left.This supposed trained professional needs to learn communication and customer service skills from the reception staff. I will now go elsewhere, preferably a company who value their customers.
October 2023 by S-A Hirst
Fab team. Keep up the good work ?
September 2023 by Paul Hibbert
Great very pleased with the service and outcome
August 2023 by zoe jenkins
Everyone is so friendly and helpful, excellent service.
August 2023 by Jackie Cornfield
Always excellent on service and choice!
August 2023 by Mia-Jaye Warner
Great service, very friendly staff and overall enjoyable experience. My optician Saqif was fantastic!
July 2023 by Mia (miajayewarner)
Great service, very friendly staff and overall enjoyable experience. My optician Saqif was fantastic!
July 2023 by pamela wright
Went here with a sudden worrying eye problem, told the receptionist who took down the details and said someone would see me shortly.Minutes later she came to tell me I`d been prescribed eye drops for dry eye, no checks, no examination.Days later went elsewhere for a mecs exam, possible tears in the retina and need laser treatment to clean eye. Urgently.
July 2023 by Brian
Ripley Specsavers are excellent cannot fault them on any level.
June 2023 by Clive Robert Pass
Total professionalism though out all staff at the ripley division. kind, caring,cheerful,polite and a totally relaxing atmosphere. the staff explain all procedures before they are done and after ask if every thing is ok specsavers for me 100%Many thanks.
May 2023 by Katie Wagstaffe
Very helpful , nothing too much trouble. Helped me choose a cracking pair of specs that I am really chuffed with. I also purchased prescription sunglasses which were also great, just come back from a week in Portugal and it?s fair to say that they had plenty of wear !
April 2023 by Maureen Dixon
Brilliant care by excellent staff
