October 2023 by claudia noble
Had an amazing Cashier called Jayne helping me. She went above and beyond to help me and could not have been nicer, more understanding or more helpful. She is a credit to the company and the branch.
August 2023 by Brian Monk
Friendly service and much more than helpful. They are a super team.HSBC are lucky to have them.
February 2023 by Kenneth Cope
A cheque paid into my account (over the counter, since, as usual,the automatic machine wasn't working) has never appeared on the statement. There is no local phone number anywhere for the Ripley branch, the online so-called "chat" has a "system fault" and the central phone number puts me through a long list of recorded answers which only confirm that the banking hasn't appeared ! And will not let me speak to a real person 1 Still, as the Ripley branch is closing, I was intending to move my accounts and savings to somewhere else anyway.
November 2022 by christopher hawkins
What a fabulous bunch of people, helpful and kind.
August 2022 by Mandy Long
Helpful and friendly staff, excellent customer service
May 2022 by Jaime Hickman
I am autistic and so sometimes have difficulty with communication. I have found the staff at Ripley very accommodating and understanding of me and my condition, and they went out of their way to help me with my quirks and difficulties.
April 2022 by random stuff
The bank isn?t open long enough for me to go I am in school and it finishes at 3:20 and starts 9:00
January 2022 by Ahmed Velic
Good and friendly bank, willing to go extra mile for customer service. Good place to visit to do all your local banking activities.Well recommended
July 2021 by Michelle Morris
This branch always tries its best. All the staff are pleasant and helpful. They have never opened on a Saturday, I think only the city centres are, post offices can help with paying in and taking out cash, they told me all about that when I was at the counter.They have excellent social distancing in place and very quick service indeed. Great little Branch and they look after you.
July 2021 by Richard Cox
I work Monday to Friday so I can't use the high streets banks during the week as they close at 14:00 hours. Not having local branches open on Saturday is a major inconvenience. I will eventually stop banking with HSBC who I have banked with for over 25 years. Not a happy customer.
July 2021 by pamela wright
I often find banks intimidating, but the staff here are so pleasant! Particular thanks to Paul Moss and the help he gave me.
July 2021 by Bob King
first class service as always ...many thanks bk autos ripley
July 2021 by Alistair Plant
Great people, really helpful.
January 2019 by John Strawson
Good service as expected
