November 2023 by John Rose
Good optician service. They give your eyes a full MOT and the glasses match my eyes very well. The person who helped me select a style of glasses gave very helpful advice.
October 2023 by Bob The builder
Needed an eye test .And new glasses .Booked appt online .Arrived at store was dealt with by Ian.Very professional service throughout everything was explained did all the tests needed a new prescription .Picked new glasses.Recieved within stated time a really pleaseant experience exemplary staff would definately reccommend ...
September 2023 by margaret redfern
Excellent service, quick waiting time attendance staff caring and helpful, affordable prices great glasses very happy and satisfied.
September 2023 by Jennifer Milverton
Excellent service all round. The instore staff were engaged and helpful and the optometrist was experienced and professional. I trusted her judgement of what I needed, i.e sunglasses as well as varifocals. The instore staff helped me find suitable frames for my prescription.
August 2023 by Adrian Perry
I recently needed to have a full eye examination, which was carried out professionally and in a very friendly way. I returned a week later to collect my glasses, and the staff were again professional, friendly and helpful. Thank you team!
August 2023 by michaela cummings
Always polite staff, very professional and welcoming.
July 2023 by Andrew Aitchison
I was 10 minutes late for an appointment (my fault) as there was roadworks and a diversion in place enroute.Out of courtesy I called and let them know in advance to be told it will be ok, then upon arrival they would not see me.Very poor customer service.Customer let down.No consideration and many a time have I waited for them whilst in the shop.NEVER AGAIN
July 2023 by Jim Birch
Always a pleasant straight forward experience.
June 2023 by David Naylor
Staff were friendly and I was notified by phone message with my appointment details. Very thorough eye test completed. Staff were very professional and polite.Be prepared for a wait if it gets busy though, I was in for over an hour
April 2023 by Lyn Sls
I think its fair to say words fail me which is rare! Happily refunded the total 3k costs of my hearing aids today despite the icy response from many staff today 6.4.23 when I returned them and JR audiologist refused to interact with me. The sales assistant who gave the refund ....well customer service zero .....lets remember at 2795.00 out of pocket who wouldn't want a refund for a sub standard product x3 in 12 months ....Ian thanks for showing me the only professionalism in this store today......
February 2023 by Louise Sarah Iles
Lovely staff, and you get a phone call and text reminder for your appointment
January 2023 by Elaine Warwick
The best opticians with very helpful and professional staff.
January 2023 by Elaine Hall
The best opticians with very helpful and professional staff.
December 2022 by Victoria Leggett
This store was amazing, I was down on holiday and broke my glasses. A brilliant gentleman sorted everything out for me. Very friendly and helpful, wish it was my local branch.
December 2022 by steve wallace
Was dealt with by the branch manager. The service was excellent as we're all the staff.I would highly recommend this establishment.
