March 2024 by Istvan Kovasznai
Premier Inn in Matlock hotel exceeded all my expectation! The staff members were incredibly friendly and went out of their way to ensure that my stay was comfortable.The rooms were not only nice but also impeccably tidy, showcasing a level of cleanliness that truly impressed me. The attention to detail was evident in every aspect of the room, from the neatly made beds to the sparkling clean bathrooms.Overall, my experience at Premier Inn Matlock hotel was nothing short of fantastic. I would highly recommend this establishment to anyone looking for a pleasant and comfortable stay in Matlock. I will definitely be returning on my next visit to the area!Rooms: Spotless, clean, comfortable and decent size.Safety: Door locks and cameras round and in the building. Locating and car park safe as well.Food & drinks: Food is decent, breakfast plenty and spot on.
March 2024 by Alex
Stayed here last year for valentine's and I rang the reception beforehand if they could do a little surprise or a treat for when we enter the room.They had champagne, roses, chocolate, petals on the bed and everything. The staff at the reception were incredible and so thoughtful.Matlock is a beautiful quaint town, would not stay anywhere else than here, easy to walk from the station too!
March 2024 by Robert
Good location for Matlock, Matlock Bath, Bakewell and Buxtion area. There is plenty of parking and easy to find.Own restaurant was good for evening meal but second night no chefs turned up to only basic food available. Breakfast was disappointing with the choice of cold foods and hot Breakfast was uninviting. Rubbery scrambled egg, congealed fried eggs, empty dishes waiting to be refilled. Breakfast plates out of the plate warmer were stone cold both days. Staff (other than kitchen) were very attentive and helpful.Rooms: Good standardNoteworthy details: Helpful front of house staff
February 2024 by Adam Dyson
Excellent service and great food. One of the better Premier Inns I've stayed in.Rooms: I use this chain because of the consistent quality. I always use accessible rooms with wet room showers due to my disabilities, and the beds are really comfortable. Some are much better than others though.
February 2024 by Jay
We stayed at the Matlock premier Inn for around two weeks . All in all it was a very good stay, we didn't actually enjoy their breakfast although it smelled wonderful!!Our only gripe was having to ask reception to have our room cleaned and clean towels. The room was only cleaned twice in the two weeks we stayed. We did ask reception for a room clean and all they did was just make the bed with the same dirty sheets that were there already , no vacuum or replenishment of the teas/ coffees .
February 2024 by Paul Stevens
As you would expect from Prem Inn really, downside, many things missing from the menu and no
February 2024 by Abubakr Teladia
Tara is exceptional with her customer care skills and service, she is 5 star rest of them 2 star. I asked for a tray took 5 minutes that also after asking again. That's the day Tara was on her day off. I explained to her the following
February 2024 by mark thorneycroft
Staff were excellent couldn't do enough for you.Had a meal at night with the meal deal wasn't dissapointed.Walkability: 10-15 minutes to pubs shops etcNoteworthy details: Struggled to get a large uber taxi back to Nottingham...few and far between book local in advance for long distances agree price 1st.
February 2024 by Lynn Gammon
Only 4 stars location because it?s a little out of town not a big problem for us as we are quite happy to walk there is a bus stop outside if
February 2024 by Martin Topham
Great stayFood & drinks: Very tasty evening meal & buffet breakfast.
January 2024 by Mark Goody
Great value for
January 2024 by Paul Hellard
Stayed here almost 2 months ago and have been told i will be receiving a refund that is due.Spoke to the hotel twice and despite being told on both occasions its in hand i'm still waiting..
January 2024 by 48 Place Apartments
Restaurant is a joke."We're exceptionally busy (~20% full) have to come back in 30 min"2 of 3 tables are still here...Food we got was OK.FYI they don't have a fryer so the traditional fish and chips is frozen baked to order....I asked so we didn't get that.Self check in but a helpful lady came and did most of it for us. Probably should be 2.5*
December 2023 by Elizabeth Baker
Stayed here a few times whilst visiting friends - good value and good location for nearby tourist attractions including Chatsworth
December 2023 by Kieron Ashley-Smith
I had excellent service here, one level above normal, people at reception helped me get a taxi and helped me connect to their free wifi. I always like a premier inn because they are clean and consistent, you know what you're getting. I very regularly get a family room with me and my 2 kids (6&10) room is good size they put the beds out for you ready so you can jump in and go to sleep.Nearby activities: McDonalds walkable, matlock park and town center are worth a look.Food & drinks: Food onsite is good and reasonably priced.
