March 2024 by Susan Meredith
Had a really positive experience at Matlock Post Office, with Julie who sorted me out with a query about a tracked item which had 'boomeranged' back to me. We had a laugh and she responded with useful information - makes such a difference when someone is helpful and friendly. Thank you Julie!
March 2024 by kelly brady
Great service today from Clair who was super helpful and went above and beyond her duty to help me.
March 2024 by Lawrence Ward
Just been in to forward mail and got the same excellent service I usually get. Can?t think of any member of staff who has not been extremely helpful. Today was, as last time, the outstanding Wendy
March 2024 by claire bone
Karl was really helpful & friendly, got us sorted out with a good rate for our holiday cash, thank you ?
March 2024 by Georgina Jordan-kinsella
Julie was very helpful with sending our documents to DVLA. Thank you very much for your help ?
February 2024 by Amanda Walker
Matlock is such a fantastic local post office, I had to send away my driving licence for another equally bad photo update and Vanessa was very helpful with ensuring all paperwork was sent safely. Talked me through the whole process and gave me full tracking details all together on my receipts. She was very professional and friendly....Thank you so much :)
January 2024 by Stuart Hunt
Always helpful friendly staff, service with a smile.
January 2024 by Phil Challen
Sending a medium parcel as a charity donation. Karl wasn't above and beyond to help me secure my parcel in the most cost effective manner.
January 2024 by Sajen Nelson
Bought a whole tux in Manchester for a ball at Chatsworth. Decided to ship it all back, rather than stuff it in my roller bag. Claire helped us out and was so patient with us (from the states). 10/10 would recommend.
January 2024 by Brandi Maddox
Clair was wonderful and helped us out and was super patient when we had no idea how to ship stuff back home. Thanks for the help!
December 2023 by Shelagh Voyse
Vanessa was super helpful yesterday. She helped me to return a parcel. Many thanks.
December 2023 by Alex Hutchinson
Everytime I go in everyone is so friendly, poor Karl usually ends up dealing with me and my many large boxes! He?s always super helpful and smiley
December 2023 by Catherine Kelly
Went into the post office this morning to do multiple jobs, pay money in, get some Euros, need money bags, etc. I was greeted by Karl, who was friendly and very helpful.
December 2023 by Mike Haynes
Thanks to Clair, Jake and Karl for going the extra steps to allow the collection of my parcel on Friday.
December 2023 by Alison Garside
Went in to get some US dollars and cannot praise Karl highly enough . Will always use when next travelling
