October 2023 by Jane Lilley
Whenever I go into matlock branch there's only one cashier sometimes 2 as today, 7 people waiting one cashier,its unacceptable plus the service is so slow.
July 2023 by Christopher Riggott
Very good service from the staff at this branch
April 2023 by Grace Warburton
Just phoned Matlock branch to ask a question and the lady who answered was stroppy and rude.I told her that I'd phone back when she was in a better mood.Dreadful customer service Nationwide
August 2021 by Chris Middleton
This branch no longer opens on Saturdays - they are blaming coronavirus - hopefully it is safe to enter on week days.
July 2018 by Ashley D Carter
The staff are incredibly polite and friendly, but the service is slow you can be waiting for a while maybe training the staff to be more efficient in their respective roles would be helpful .
November 2017 by Linda Hardy
I have always found the staff extremely friendly and helpful. Have banked with several different banks in past but the Nationwide is the best in my view and I very much appreciate the service of my local branch.
November 2016 by Patrick Smart
Slowest service in the world .
