March 2024 by Stuart Brown
Great staff.
March 2024 by Pam White
My phone was stolen whilst I was on holiday. I had three days to get a new one before my next holiday. The fonehouse sorted everything for me in about one hour. What a relief. Thanks
October 2023 by John Larcombe
I don't normally write reviews but just wanted to thank the guy at fone house in Matlock. He must have guessed early on that he wasn't going to get much trade from me - but he couldn't have been more helpful. Clearly knows his stuff, but explained it in terms I could understand
August 2023 by Keith Stout
Very helpful and friendly - good knowledge- my phone is a veteran (2016) - recommend ?
August 2023 by ChrisK
Excellent service after a disappointing experience at another shop around the corner. Highly recommend!
April 2023 by Marine Marine
Kim was very helpful yesterday .i had a problem with my phone. She sorted it out for me .. wouldn't except a payment ...so I gave a donation in their charity box ..Thank you again ...much appreciated..
March 2023 by Pauline Slater
Fabulous service at Matlock Fonehouse! Kim and Matt professional, friendly and so helpful. I went in expecting to spend a couple of hundred pounds on a new phone and was delighted when Kim said there was no need as I just needed a new battery which Matt fitted for me today . I am a novice with mobile phones and was so grateful for their help and will recommend the shop to all my contacts. Thank-you guys.?
March 2023 by Lorraine Burnett
18/1/22 Fonehouse in Matlock is brilliant. Kim & Matt are so helpful and patient. I recommend them to anyone who will listen. I bought a preloved phone from them and they helped me get going with set up and basic skills. I have gone from virtually no smart phone skills to coping with covid passes, Spanish health form, on line check in etc for a recent overseas holiday in a matter of months. Give them a try, you will be glad you did.21/2/23I have just purchased my first Air Pods from Fonehouse in Matlock. Ordered them over the phone yesterday, collected them from the store on Firs Parade today. Matt and Kim as so helpful a very important resource for everything relating to phones and tablets, we are lucky to have them in Matlock.
January 2023 by chris jowett
Brilliant shop , fantastic lady who worked there couldn?t be more helpful. 10/10
December 2022 by Su Evans
Initially I put on good review but have now realised we had not made good purchases on two phones. I would say you can buy better elsewhere. The batteries did not hold charges and we were told that was normal that they ran down at night. We are elderly and feel used.
November 2022 by Derek Freeman
Very helpful friendly service. Fixed my phone in 10 minutes. Much appreciated
November 2022 by Matt Russell
Pleasant staff, limited range of phones, clean store with open environment
November 2022 by Howard McCreadie
Very helpful, sorted a problem on my phone in no time, gave great advice on best money-saving options.Highly recommended.
November 2021 by Sue Swain
Amazing service .. Gary and Kim went the extra mile and beyond to help us So pleased with new phone and help to set it up . Will recommend to all our friends . Thank you so much
November 2021 by Cheryl Harris
Excellent service. 100% recommend. Thank you for sorting my smashed screen so quickly.
