August 2025 by Philip Mastinhaymes
A wonderful vets practice, I can?t thank you all enough for the care and treatment you have delivered to our dear old boy Teddy that sadly passed away last week.
Amazing staff that are always welcoming, professional and have a great sense of humour, we are so happy to know that our puppy Cooper is also with your practice.
Thank you. ?.
August 2025 by Justyna M-M
Unfortunately after 2 years with this vet surgery and a hard 6 months of being consistently misdiagnosed or miss-sold I have very little good to say about the vets at Derwent Valley. The receptionists are great though.
BTW if you don?t want to buy the meds they sell you have to pay £23.5 per prescription per pet.
August 2025 by Rosie Webster
I'd like to say a massive thank you to Jasmine and Jane of Derwent valley vets for helping me with my unwell guinea pig today. They have both gone above and beyond and kept me up-to-date, advising me on online prescriptions I'd never done before.
I couldn't recommend Derwent Valley enough, and Jasmine and Jane are truly an asset to your vets.
July 2025 by pauline fedrick
Always friendly and helpful. Staff from reception, vet nurses to vets always lovely, and very knowledgeable.
June 2025 by Philip Salt
Great vets for your fur baby
May 2025 by Natalie Askey
Thank you so much for your kindness when we unexpectedly had to say an extremely painful goodbye to our beloved and wonderful Gia. ??
May 2025 by Mary Williams
fantastic team, caring, helpful and empathetic. I changed vets after the practice I was with became a group and I wasn't getting the treatment my guinea pigs needed. I love that Derwent Valley Vets are independent. I can't recommend them enough.
April 2025 by Michael Glover
BEST VET PRACTICE YET! over the years I?ve dealt with many vets be it horses or dogs and I must say, in the short time dealing with DVV, they have excellent be it front desk laddies or the vets themselves! I had one of my beloved dogs PTS and they moved mountains at short notice to do the upsetting dead at my home as my dog hated going to any vets and I was an emotional wreck! The vets showed so much compassion to me and my dog.
The next occasion dealing with DVV was due to me looking after my parents dog who wasn?t registered with DVV but this didn?t cause issues. Being extremely worried about the dogs health the receptionist was able to get me an appoint quickly and chased the registered vets for medical history. The vet was on the case! We did have to re visit to run bloods etc but the vet was clear and precise to every next step. The dog is now fully recovered. To my surprise the vet practice phoned to follow up after the weekend.
Not only is this practice ozzing with compassion they clearly care for animals and owners too!! Customer service is very much alive here. Who thought dealing with a vet wound be a pleasure. Thank you DWV. Michael ?
April 2025 by Phil Rodgers
Lovely staff very caring and very professional
April 2025 by Harley Wilson
The most thoughtful, helpful & lovely staff.
Go out their way to help us with our cats & dog. Highly recommend & wouldn?t take our pets anywhere else.
April 2025 by Samuel Eccleston
We called Derwent Valley in a panic because our cat wasn?t up to date with vaccines, and we couldn?t get them in at the Cattery before our holiday.
Georgie and Megan called us back and managed to fit us in last minute to get our cat vaccinated! We couldn?t thank them both enough and it made sure our holiday went ahead!
The most lovely and friendly staff that go the extra mile, we wouldn?t take our pets anywhere else.
April 2025 by Kate Green
They had an emergency but let me know and kept me informed
March 2025 by Adam Bond
Friendly staff who really go out of their way to give the best care. They've massively helped our dog with his heart condition. Thank you.
March 2025 by piwo piwo
I've just called the practice to ask what the price for xray or blood test is and was told that I need to come and pay the consultation fee to be able to find out what the price is. It's ridiculous! I just want to compare the prices to choose the best and the most affordable practice. Already contacted a few vets and was told the price for xray can be £130 or even £600. I believe I have the right to have an access to basic information like price list before appointment.
March 2025 by Isabela Moran
I've just called the practice to ask what the price for xray or blood test is and was told that I need to come and pay the consultation fee to be able to find out what the price is. It's ridiculous! I just want to compare the prices to choose the best and the most affordable practice. Already contacted a few vets and was told the price for xray can be £130 or even £600. I believe I have the right to have an access to basic information like price list before appointment.
