September 2023 by Joanna C
Three young girls messing around at back of counter. Took 15 minutes for them to make our drinks and then the iced tea wasn't even cold. No idea of hygiene either. Rude and ignorant staff. No hope if they can't even do basic maths to work out the change due.
June 2023 by Glenn Bryant
Visited mid morning in June on a Monday and it was fairly quiet. Only 1 person in queue so had a quick chat with "mature" lady behind counter. She was super friendly and very pleasant to talk to. Shared a joke and she really made the visit a positive experience. Toilets were clean too. Other Costas could learn a thing or two.
June 2023 by luke page
Jus to let people know this. If you ever wanting to visit Matlock I highly recommend not to choose to go to Costa. Staff are very rude and talk about you and are really disgusting and have a high attitude with the customers.
May 2023 by RedAndrewCromford
Friendly staff. Decent coffee. You know what you?re getting and it doesn?t disappoint:-) Even though it?s a chain, it feels local.
May 2023 by adele price
The Costa staff are 2 faced and bullying staff members. It is not very staff friendly to work.
May 2023 by Paul Hibbitt
I called in for coffee with my wife. Great friendly staff and great service. We will call in again soon.
April 2023 by June Shaw
Didn't have any food on this occasion. Always enjoy our Costa coffee.Staff are usually very nice .This was a day out for us in Matlock.
April 2023 by Paul H
What a great coffee shop. The staff were so helpful and friendly, I will definitely being coming back soon.
April 2023 by Google user
Great little costa in the high street quick friendly service great coffee as always Shelly was keeping the tables clean and ready for the next customers would recommend a stop if your in need of a coffee or snack
April 2023 by Maxine Martin
Nice place to have a drink and relax, cheerful atmosphere, friendly and pleasant staff.
April 2023 by Ash
Great little costa in the high street quick friendly service great coffee as always Shelly was keeping the tables clean and ready for the next customers would recommend a stop if your in need of a coffee or snack
April 2023 by Cath Marsland
Busy town centre coffee shop, enjoyed my breakfast and massive cup of coffee!
March 2023 by Rebecca Jackson
Brilliant coffee, brilliant staff, manager will go above and beyond for you . Staff smiling and friendly. Best coffee shop in Matlock.
January 2023 by peterlT692KX
Placed the order for two drinks ,waited over our turn ,as to people behind us getting served before us isn't fair. Whoever is in charge get your staff to do there job correctly, thank you.
December 2022 by Ria Miklós
A great place if you want to go for the Costa quality. The service was friendly and quick, we had breakfast here at around 9am and whilst it was busy, it was quiet and clean.
