November 2023 by Douglas Kitching
Caroline on reception very knowledgeable and lovely lady to deal with credit to Halfords
September 2023 by Rob Burton
Excellent service, quick repair and back on the road ?
July 2023 by Jon D
Popped in after my car wouldn't start, diagnosed my battery was faulty, which they quickly replaced. All done in less than an hour. Quick and efficient service, excellent value with my AA discount. Will visit again.Service: Battery
March 2023 by Laura Tomlinson
I used to use them and thought they were reliable and decent but after my last visit absolutely not.I had a couple of codes up on the dash, so booked it in for a diagnostic and MOT. The guy on the phone said theyd do the diagnostic first.When I came to pick up my vehicle after lots of messing about I paid for the MOT and what I thought was the diagnostic too. But no, the codes were still on the dash and so I went back in to ask why this hadnt been done and they said it was only an MOT that I had booked?! Obviously I know what I'd booked and they just wanted to put the blame on me.Also prior to this visit they told me I needed a new DPF filter which would have to be shipped in from Germany at a cost of over £1k. I didnt have anything done and yet this visit no mention of it and surely to pass my emissions I would need to have the filter in place.Very odd and seemed like they were trying to get money out of me?! It's a shame since most garages are so dodgy now days and I thought this halfords was alright until recently.
February 2023 by CHARLES MATHER
Took my daughter?s car here for a major service and MOT today. Very friendly reception staff. Work undertaken in good time. Even the dog enjoyed the experience - he couldn?t wait to come with me to collect the car! Nice to find somewhere that makes you feel welcome and doesn?t attempt to rip you off.
February 2023 by Stephen Parker
Absolutely useless. I asked for them to do a diagnostic check on my vehicle as the engine management light had come on. They couldn't be bothered, a five minute job. Iwouldn't waste my time with them.
February 2023 by Kate Divey-Matthews
Friendly staff who made me feel at ease and don't make you feel pressured or stupid like some garages can, quick service and good communication.
November 2022 by Faraz Dianat
5 star experience. Another garage canceled my MOT at the very last minute. Luckily, Halfords Autocentre Long Eaton had available slots the next day. They were friendly, polite, and efficient. This is a garage I'm planning on using again for routine and emergency car issues. Also, as a bonus, they have a customer toilet - I didn't use it but always appreciate it when there's one available.
November 2022 by Satty Singh
Do not use, they will rip you off. So I got a quote from Loughborough halfords autocenter for a timing belt and water pump for £489.65, then a few hours later from Long Eaton one, which by the way is only 20 miles difference, its not as if there on the other side of the country, qoute from long Eaton £618.17, that's a £128.52 for the same job, both quotes came on same day so it's not like a week difference. Do not use halfords autocenter if you don't want to get rip, do your homework before using these con artists. I have all the proof so more then happy for management to contact me.
October 2022 by Adam Wright
Excellent customer service. Caroline on reception was friendly and informative and kept me updated on costs and timings. Work completed on time and at a reasonable price. Would definitely recommend.Service: General repairs & maintenance
October 2022 by Hannah Pitts
Very friendly staff and quick service as they were able to change my tyre while I waited.Service: Tires
October 2022 by anthony robinson
Honestly don't even know where to start with these clowns. If I could leave minus stars I would.Firstly, they had our big company van last year for a service, brakes pads and discs. slow service but never the less they seemed to do a decent job until I drove away and the brake warning light was still on. After having the conversation with the manager at the time and after a brief check around the wheels it was evident a member of staff had damaged/snapped the brake warning sensor cable. Not too much of an issue as they promised to replace once the van went back in.This year I rang Halfords to carry out a mot and service on the same vehicle. I was away for four days at the start of September so rang them to book it in and get the work done whilst I was not at work. 2 days in and still not heard anything. I rang them up only to be told that the van couldn't be mot'd or serviced because 'the other manager' forgot to log it in to be lifted on the class 7 ramp. I was the told to leave the van with them for the next two weeks and they would book it in and bring it forward if they could. To elaborate - I did ring them nearly two weeks in advance and requested a class 7, and stated the van had been to them before. Absolute jokers to say the least. You choose these big names in the hope you get looked after more and get provided with a better service. Clearly this isn't the case at this shambles of a garage.I will never return or shop at a Halfords again.Service: Brake service & repair
September 2022 by Peter Clarke
Booked for an MOT online. Dropped the car off at 8.20am and received a call about an hour later to say MOT had been carried out. Fast efficient service. What more can you ask for.
August 2022 by Dillon Forsyth
Rubbish service took car in for MoT and service on the Tuesday told the work couldn?t be done till Saturday as parts needed ordering.. took it back on Saturday missed a weekend away as the car needed to be sorted got to garage Saturday morning parts not been ordered. Then had to bring it back again on the Tuesday to be sorted absolute sham of a service will never go back again
August 2022 by Scott Wormall
Came in for an mot, failed on springs and a trye. At first they said they couldn't do anything till Tuesday. After a couple of call to get the car home they said if i can wait till the end of the day it will be done as they've had a couple of no shows. Amazing guys who go above and beyond for anyone, those who moan expect professional work for minimum cost and need a reality check
