“I chose a flooring for my kitchen costing £160 for an end of roll. All was smooth. Asked about fitting so was told I pay £55 on the day. Fair enough. I also had a door divider. I was asked to pay £220 in store. When I go to home the paperwork did not break down any charges. So from £160?for the roll and the sub total was £275. Not sure the door divider would cost that much? Ie £115. Unless I am having 2 but as no breakdown listed I’m not sure how it came to that much. I’d paid £220 in store o the day and am expecting to pay £55. Can I have bteakdown of the costs? Just so I can make sense how from a roll costing £160 I’m actually paying £220 (fitting obviously is extra ) total for it all £275? Service was great in store apart from the non transparency of costs.”
Flooring
“I chose a flooring for my kitchen costing £160 for an end of roll. All was smooth. Asked about fitting so was told I pay £55 on the day. Fair enough. I also had a door divider. I was asked to pay £220 in store. When I go to home the paperwork did not break down any charges. So from £160?for the roll and the sub total was £275. Not sure the door divider would cost that much? Ie £115. Unless I am having 2 but as no breakdown listed I’m not sure how it came to that much. I’d paid £220 in store o the day and am expecting to pay £55. Can I have bteakdown of the costs? Just so I can make sense how from a roll costing £160 I’m actually paying £220 (fitting obviously is extra ) total for it all £275? Service was great in store apart from the non transparency of costs.”