February 2023 by Samantha Lucas
Highly recommend Libby! I love my hair every single time! She?s super friendly and very professional! She makes a great cuppa too!Service: Hair coloring
February 2023 by Helen Brown
Just a heads up for anyone using Colour Works and their on-line booking system.I am £13.00 out of pocket.You pay a non refundable deposit to secure the booking on-line of £1- this I was made aware of and was clear and transparent on the website.However:If you are unable to attend the appointment and have to give less than 48hrs notice you will be charged in my case £12.00 (this apparently is documented in there T&C's) I don't always read these - does anyone? !I did try to call Colour Works to cancel the appointment, but as is documented on these reviews Colour Works do not have a receptionist so no-one answers and they do not have a business answer machine that states the name of the business so when I did call I didn't leave a message as I wasn't 100% sure I was calling the right number for Colour Works.When I realised that an extra £12 had been taken from my card, I did call and leave a message on the answer machine to which no one has still called me back. I would like to add that It certainly wasn't made clear to me that my card details were kept for any reason. Lesson learnt in reading T&C's.So if you are unable to make your appointment due to illness you are stuffed- and in my situation - out of pocket to the tune of £13.00 . I have spoken to the Manager on the 'chat' who said that the staff need to be recompensed for their timeNot very fair.
February 2023 by Becky Eyre
Jade has been doing my hair since she joined Colourworks (I followed her from her last salon as she is so good). The salon environment is fantastic- it?s a very relaxing, laid back and decorated beautifully. I always leave happy with my hair and so f have a bad word to say. However busy Jade is- she always manages to fit me in and has even worked an extra Saturday to accommodate me which I really appreciated. Highly recommend!Service: Hair coloring
February 2023 by Lauren Shearer
Jade is absolutely brilliant at her job, will tell you what she thinks is best or works well and creates amazing hair styles and transformations! The salon has a great vibe too it as well, would highly recommend!Services: Hairstyling
February 2023 by MonkeyCool1416987
I go every 5 weeks for colour and cut . Jade always makes my hair look fabulous. Very friendly salon , all the staff and lovely and wouldnt use any where else .Service: Hair coloring
February 2023 by Mark Shaw
Great salon for all you need to keep your style up to date whether its a trim full cut and restyle colour or hair extensions reasonable prices and lovely staff.
February 2022 by Sam Rice
Where do I start...I had high hopes for this place it had amazing reviews and a good reputation, I hadn't had my hair done in years and I am so picky about salons it took alot of thought to choose this one, however my experience was not good.I had booked highlights and wellaplex and the girl who did my hair ran late because of its thickness which must be really annoying I completely understand because I work in a salon based industry and I get that you have time slots for each client, however I was definitely aware that she was not happy about it which made me feel incredibly uncomfortable, I have to say she took the time to get the Colour right with my hair and I appreciate that, I left her an honest private review and received an email apologising for my experience which again I appreciate greatly. A week later I decided to wash my hair for the first time since it had been done and I thought It was quite tangly but I put it down to the hairspray she used, however when I washed it I could barely get my fingers through it, it was as if it had suddenly matted together, it felt coarse and brittle and was just awful, so I called and left a message and emailed but got no answer so I called another salon I usually go to and they offered to have a look at my hair and offer some advice. When I got there they suggested that it could be the wellaplex that reacted badly with my hair as this can happen occasionally, they advised me what to do and to give them a call in a couple of weeks to see how I'm getting on.I decided to call colourworks again later to see if there was anything they could do for me and finally I got through they passed me onto the girl who did my hair and she basically said she had nothing available this week at all, she could do a treatment but I'd have to book online and that wellaplex wouldn't do that and that It was maybe because I was using shampoo and conditioner with sulfate in ... Which I told her I specifically don't and she just told me to get some coconut oil, couldn't even offer to have a look at my hair for me. I'm so gutted and disappointed my hair feels awful and I've had to spend more money on products to fix it and rely on a completely different salon for advice and reassurance. I just can't believe the customer service and I probably won't be going back here again. Im not saying it's their fault that my hair has reacted differently to a product that's been used but the way this whole situation has been handled is beyond me and the more I think about it the more I feel I've been totally brushed off, not happy at all.
February 2022 by helen scattergood
I have been using this salon since it was first established in Sandiacre. Always had a lovely experience with fantastic staff and my hair has always been fantastic.My last visit wasn?t as great as my hair was left quite over processed and hard to manage, I decided at the time it wasn?t worth making a fuss as the girl that did my hair was having a particularly bad day that day and seemed quite flustered, I did notice though that upon booking my most recent appointment she was no longer available so perhaps wasn?t quite compatible.Anyway, having booked and waited weeks for my appointment I was bitterly disappointed when 36 hours before my appointment as was admitted to hospital quite suddenly.My partner contacted the salon to advise them I couldn?t attend my appointment as I wouldnt be allowed to leave hospital in time, he was told that it wasn?t a problem at all and I should just ring to rebook as soon as I was well enough.Imagine then my surprise 4 days later to receive an email saying I had been charged £65 for missing my appointment. ?? erm what?I understand certain practises are in place to protect the stylists income but I am shocked a company knowing someone is so ill they are in hospital would actually go ahead and charge them a fee.Might I add also that there was no mention of this to my partner when he spoke to the salon directly on my behalf nor was there any mention of it in the confirmation message they followed the call up with, in fact they wished me a speedy recovery.I have messaged the salon as requested to discuss this further to be blatantly ignored.I don?t consider this to be professional practise at all and am really very offended and upset by the way I feel I have been treated.This said in the future it saddens me to say I cannot any longer recommend this salon or any of its services to anyone.Unprofessional response and down right ignorant, and that?s without getting to the topic of them storing card details for weeks on end and helping themselves to peoples money while they are on their sick beds.Disgraceful !Service: Hair coloring
February 2022 by Sam Cheetham
Love all the women here. So lovely and accommodating. Decent prices for what you are paying for. Quality team!
February 2022 by Donna Harvey
Great to be finally back in the salon and well worth the wait. Thanks to Jade for my balyage and cut today. Feeling back to normal... finally xxServices: Hairstyling
February 2022 by Vicky Carter
Amazing hair Colour from Libby today can?t thank her enough, so happy with the resultsService: Hair coloring
February 2022 by jeanette hill
All amazing staff so helpful ?
February 2021 by Sandie Deacon
Lovely staff great service
February 2021 by Lynn Knight
This was my first time in colour works. I had my nails done and it was a very relaxing experience and my nails are really amazing now. I would definitely recommend and will be going back. So my thanx to hunny beauty.
February 2021 by Sarah Jordan
Jade did my hair just how I wanted it . First proper cut since covid started . Happy lady ?