December 2023 by Alice Vernon
One of the staff was extremely unpleasant about three weeks when I went there last time , so much to the fact I was near in tears after leaving the shop .It was an experience where I was uncomfortable due to how I was treated.I won't go into detail , please be aware of this cex as one staff member there was very rude.
December 2023 by Prashan Hiranga
Great staff at long eaton. Friendly helpful and knowledgeable.
December 2023 by Paula Monk
My partners.son was the customer, staff were very helpful and friendly
December 2023 by Jack Watson
Good stuff and good staff
October 2023 by Lucy Mullins
Wasn't impressed at all. Went into the shop as I had two phones to possibly sell to them, 3 people behind the counter, the woman looked at me like I had 3 heads and didn't even say hello, asked one of the other staff members to serve me, all of them seemed miserable. Will not be going there again.
October 2023 by Zac Pearson
They had just what I needed and at bargain price. Customer service was brilliant ?? will be coming back again
September 2023 by V P&H
Staff here is brilliant and helpful, stay away from derbion big cex, they are scammers
August 2023 by Arcade 101
Decent cex sold some of my old games smooth transaction.
April 2023 by Em B
Great experience at this branch today trading in. Great friendly staff.Also left with an Oculus quest 2, very happy indeed.
December 2022 by Joe Pearson
Wouldnt recommend this CEX, much more helpful at the others located just outside of long eaton.Absolute fault finders. Took a console in yesterday with a battered controller & expected a discounted price, after the controller failed testing i took the console away & replaced it with a new xbox series x controller, took back in today & the power cable is not genuine so its still discounted.The chap serving them was telling me how its better for the business to buy unboxed items as there is more money in them, whether or not there is or not this was a kick in the teeth as the console now has a better from new controller. Saying this CEX long eaton will happily discount the price for wrong cables but wont up the price for newer controllers etc.I dont even feel i get the same customer service here as everyone else, two chaps are lovely & the others really dont want to be there. A shame really. Will not be returning to the long eaton store. Much better impressions as i say by the likes of Beeston, Bulwell, ilkeston, Derby & nottingham.
June 2022 by Devante Peak
Cex always got what you need @ that bargain price. Fast friendly service. Excellent
November 2021 by Glenn Bunn
be careful and check comparables. i took my phone in to sell there and then. it had just come back from an insurance reconditioning so i was confident it would be immaculate. i was told it was a lower grading because of scratches. rather than argue there and then, i checked comparables online and found i could get 65% more with webuyanyphone.com. after a 2 week process of sending and checking and waiting for the transfer, i got £415 instead of the CEX offer of £270. in retrospect, it appears to me that an expert in this shop was trying to drive down the price of a perfectly good product to boost their profit margins. wherever possible, i will trade online from now on.
August 2021 by Owen Pollard
disgraceful shop went in today to sell my iphone 8 for them to say it's blacklisted LOL phoned EE to get it checked and it's clean no issues warranted on the device and can accept any sim got a text from voda saying you swapped devices so it's not blacklisted just clearly didn't want to buy it off me.
July 2021 by Manos De Piedra
Used to be a regular.But to lie to me and tell me pressing an R2 trigger means the stick has drift is a joke.The manager and a few others are a good lot, but the clowns you've got in on the 13/06/21 is a different story.Nice ending mind you, your competitors took it and tested themselves. ??
July 2021 by Norman Fisher
Looks a good place and I found it on Google when looking for Recycling of Laptop batteries.Needless to say they don't recycle Laptop Batteries( google got it wrong), but gave a few locations where they are recycled.