September 2024 by Adrian Sienkiewicz
Food and drinks: I wanted to take a moment to express our sincere appreciation for the exceptional dining experience we recently had at your establishment. The cuisine we had the pleasure of enjoying was nothing short of exquisite, with each dish meticulously prepared and bursting with flavour. It truly was a culinary delight.
Additionally, the service was impeccable. Your team was not only professional but also wonderfully courteous, adding a touch of warmth and charm to the evening.
Thank you for providing such a memorable experience. We look forward to returning soon.
September 2024 by Exel Clive
Very nice food,and staff
Rooms: Good size, very clean rooms . Nice big beds ?
July 2024 by Mark Wheeler
Under new ownership Bennetts is transforming back to an even higher standard than it once was a few years ago. The new management have only been there 2 months and made such a difference already. Our 2 night stay was in a recently refurbished room.
Sheets and towels were crisply clean. The ensuite wet room type shower is separate from the toilet. The bed was comfortable and we got undisturbed sleep.
Our meal in the restaurant was well cooked and not the usual Anglo-Indian palette of flavours, possibly because the new proprietors are originally from Nepal and have run 2 restaurants before.
Breakfast availability and some minor tweaks would make this 5 star. Car parking is off-street and free
Rooms: Clean and well serviced with toilet separate from ensuite shower
July 2024 by Neal Fern
If there was 0 stars thats what id give.nothing else to say.
July 2024 by shaquel simpson
I enjoyed the food while I was on my meeting. I think my customer wanted some too.
The lamb chops was fresh and the price for the food was very affordable.
July 2024 by Tracey
Overpriced due to event in the area extremely basic rooms, every cold feeling as the room as all gray, TV reception was non existent... Bed was comfy spacious but wasted bathroom /wet room
Rooms: Spacious room but the bathroom is too big it's wasted space
Safety: Cctv in carpark you register when you check in to avoid fines
Food & drinks: Onsite Indian resturant was amazing and we had discount for staying in the hotel, kettle and usual tea coffee sugar provided in room.
June 2024 by micayla dixon
Stayed here as a stop off on the way to the airport. The hotel staff were really friendly and helpful.
The rooms were functional, and ours was clean and smelt good. We didn't pay a lot for a central location so wasn't expecting the Ritz. We only slept for a few hours anyway, so the room served its purpose.
The food, however, was exceptional. We had a family meal with a few drinks, and it was well priced, too. Definitely recommend trying the Nepalese menu and the lamb Palak!
June 2024 by Steve Dixon
Staying to go to the airport in the morning and decided to have a meal, so glad I did fantastic food and service and the Gurkha beer was brilliant
Food & drinks: Mega food brilliant and very garlicky
June 2024 by Ian Place
very nice hotel lovely big rooms, very clean friendly staff has its own Indian restaurant and bar with 15% off when staying at the hotel, with its own car park
Rooms: very spacious room and on ensuite
May 2024 by Shirley Lampard
3 of us stayed here for 1 night as near to our wedding venue, rooms spotless bathrooms are huge fantastic showers and lovely bright white towels, the staff are brilliant couldn?t do enough for us carrying our bags serving us coffee very attentive this week opening a restaurant on the premises we wish you all the best our friends.thank you for your hospitality
May 2024 by Stefan Hallam
Took one look at the room and walked out.We was meant to be in room 8 but there was no way in hell I was staying in there. It was absolutely filthy. The sheets were white with nice brown stains and there was blood smears on the wall in the corridor leading to the room. This place is the kind of place you would use if you were up to no good. Absolutely disgusting. Stay away !!!!!!!
May 2024 by Peter Clarke
Absolutely disgraceful, shower and shower curtain not fit for purpose ( filthy). Ripped net curtains on windows, dirty hand marks all over tv and light switches. Wasn't told about no services ie drink or food, until we got there. The worst place I've ever stayed in , keep away. Even a hole punched in the wall, and no it wasn't me.
May 2024 by Sam Horne
I write this from the 'bed' in the hotel room at 1am. The bed is dilapidated, the room stinks and the evening 'receptionist' doesn't speak English. The wall is paper thin which means what I expect to be fatal sleep apnea of the person in the room behind is so loud it I can't sleep. Not just because of the snoring but because I feel like I need to call for medical intervention. The TV is so far from my bed that no matter how loud I turn it up the tinny speakers can't drown out the bass of my oxygen starved compatriot I clearly share this hell hole with. (Although his oxygen starved body has found it easier to sleep than me). The TV remove also has a channel change button that changes the volume and vice versa. The front door of the hotel has a pull sign on both sides. But I can confirm it only opens one way. I have however noted a complaint from a previous comment that highlighted there were no teaspoons with the dirt infested cups. This has been resolved. All in all, if you want a reasonable life span. DO NOT STAY HERE!Also, no tea bags down the toilet?????PS. Second pic is view from SUPERIOR room. All that was missing from this hotel was a 'live, laugh, die' sign on the wall.
May 2024 by Robert Sim
The staff at the Bennet's hotel were very friendly, we never asked for anything such as extra milk or sugar since an Asda is so close by we got it there instead. However if Asda wasn't there I know the staff would've provided that with no problem.We booked to stay here for a family occasion, so it was a place to rest your head. However my mum had slept here beforehand and she had said afterwards that the quality of the hotel had gone down quite considerably since the new owners had taken over.When we got into our room (2) there were no teaspoons, they used demerara sugar in the room rather than the granulated. There was a hole in the wall, like someone had basically punched the wall and they never even tried to hide it or fix it - I don't know if that was a recent thing or if it had been there for awhile.The kettle was half full when we got there (that's a bad sign), whenever we were making tea or coffee in the miniature cups they provided most times the boiling water from the kettle would spill, both me and mum burnt our feet because of it.The floor of the shower looked very dirty and the shower was full of limescale, the curtain looked a bit grubby too. What I still can't understand is there's window slits that look into the toilet?! They've basically covered it with a sticker, this could've been more of a previous owner thing so don't take this into consideration, however it doesn't take that much to fill that in and that so there wasn't that problem. This definitely needs to be fixed.Below the window there was a very visible crack in the wall, 2 of the curtain linings looked like they had been slashed with a knife, as there was a huge hole in them both. It took us a while to work out the lighting, when you walk in there are two switches directly behind that is a dimmer switch that was very hard to work. A few of the lights kept flickering when it was on.There is an electric heater in the room, however you can't really choose when the wall heaters go on and off other than the turny bits near the pipes, the heating will only go on around midnight meaning if you forget to turn it off then you're sweating when you wake up.2 single beds combined, so that's big. Then a sort of camp bed/sofa bed that's quite smaller than a single. It seems they used a king-size duvet on it - you could really feel the weight on the duvet. There were no fasteners on the duvet cover which shows the holes in the duvet itself. My feet felt like it kept getting trapped between the duvet and the duvet cover when I was trying to get to sleep. The single? Bed is on wheels, so when you wake up your halfway across the floor and see the amount of dust below the bed.When we were staying there the restaurant wasn't up and running as they were getting it redone so we had to eat out each night instead. Apparently it will be another few weeks until the restaurant is up and running again, and it's already been over a month since the restaurant has been closed. I would have thought that it would have been the main source of income for the hotel and they would have tried to get it done a lot sooner.I only recommend this hotel if you need to lay your head down on a pillow for a night or two. However if not just find somewhere else, this place was wildly expansive for the services that you received. The only good thing about this hotel is the fact that the staff is friendly.
May 2024 by George Chamberlain
DO NOT STAY HERE!Room number 2, refuse to stay in here. Radiator next to the bed (less than 2 feet) scolding hot and broken, won?t turn off. Main road outside my room, noisy traffic all night and really struggling to sleep. And there?s a room above room 2 (marked as staff only) and they must be training for a marathon up there with all the noisy footsteps I heard TIL 22:30. Went to reception twice to complain, she did nothing about it, refused to move me to another room, and tried to lie to me about people above, like I don?t know what constant footsteps and walking around sounds like. Worst hotel I?ve ever stayed at.Would?ve rather slept in my van for the night.