November 2023 by Malcolm Brown
Great customer service always have anything I order in Stock
October 2022 by claire Burke-heath
First time using toolstation Excellent service by Duncan, super helpful and pleasant
July 2022 by Adrian Thorpe
Had exactly what I wanted at a good price.
May 2022 by Alax
The best customer service I've ever had. I unknowingly ordered something to the isle of wight like a plonker, and the chap behind the till figured that out, and arranged the cross charge, and gave me my tool within around 2 minutes, and made it look effortless. I was stunned! Please allow your staff to work part time for the NHS too and the waiting lists will be down to 1 min in no time. Visited 14-05-22, 2 chaps in store need a payrise!
May 2022 by Jodeci McPherson
The place is spot on ,all staff are welcoming and helpful ,they have pretty much everything I Need
March 2022 by mark spindley
Great guys in there, explained what I required and they gave me a couple of options, no hard sell but I did spend more than I wanted but got a better product than expected
October 2021 by Rodeo Man
Usually use the Bulwell branch (Nottingham) but had to nip in yo the ilkeston branch today, they are world's apart.. at Bulwell you get a friendly welcome and a please and thank you.. that certainly wasn't my experience in the Ilkeston branch this morning 20th September 2021 @ 10:07am.. "blonde" lady with a ponytail served me and all I got was a curt and SEVERLY grumpy "CLICK & COLLECT"? Yes I answered, but before I had time to give my order N° she bellowed "SURNAME?" and was walking away to get my order before I'd finished telling her lol .. Zero customer skills, even the young lad waiting behind me rolled his eyes and gave a grin when I turned to walk away lol.. This is not the usual response from a tool station but definitely one that has put me off visiting the Ilkeston branch again! Unlike Arnold I WON'T BE BACK!
July 2021 by Bernie Ward
Very helpful pleasant staff.. wouldn't let me order on line for Ilkeston delivery so they sorted it for me quickly and with a smile.
July 2021 by Karen Young
Love this store always so helpfully. Served by Natalie today with her help managed to get a part I was looking for straight away.
July 2021 by Lucy Sims
Thank you for excellent service received and bank holiday Monday! Incredibly helpful and very patient. I would definitely recommend this store in the future!!
July 2021 by Anthony McDaid
We love tool station at rightmove-removals.co.ukEverything you want in one book and store.Easy big carpark and disability entrance.Staff very helpful
July 2021 by sarah lane
Really helpful and friendly staff. click and collect service fast and easy to use. Highly recommend and will use again.
July 2021 by Trevor Baigent
1st port of call for all my projects, not ALWAYS cheaper than similar businesses, but are more local to me.. Good quality products and competitively priced.
July 2021 by Michael Williams
went in this morning, nice friendly staff, and had everything i needed. a lady called Natalie dealt with me and managed to find everything i needed without even having to look through the catalogue and find it myself! thanks alot guys!
July 2021 by Hayden waite
Very unhelpful staff. Would not issue a refund/credit for an item as it was slightly over the 30 days they allow, but in current climate of no unnecessary travel, and people having to isolate (including tradesmen!) I felt this should have been relaxed for a credit note at least. No joy from shop staff, and customer services were just as unhelpful. I will use screwfix from now on.
