March 2024 by Paul Mitchell
The fitters were punctual and clean, very professional a job well done thankyou
March 2024 by Pam Giemza
I've made some research around and popped into few different stores. I have walked into Carpet Stop in Ilkeston with my partner and was welcomed by smiles and politeness. We've been shown around by John who explained the differences of carpets for various of uses at home. We explained that we needed a good carpet which will cover a big attic, landing and two staircases! John helped us to find the right one which was suited for what we need. I immediately loved the colour and style. John has came around to measure the spaces and has prepared a quotation for me later on and I have placed an order as prices were awesome! I carried on with my renovations and once I was about ready I have booked my fitting date. My fitters were Jonno and Dave. I've met Jonno right in the morning who tackled staircases with speedy service. Lovely chap and very focused on the job! :) Dave arrived to help with my big attic. I had trims put around bannister which beautified the finish. Thank you guys! You have transformed my space!
March 2024 by Carol Macleod
Brilliant experience very helpful staff Andrew and dom gave the perfect advise
March 2024 by Stuart Clarke
Very good service from Jon in the shop very pleased with the carpet we chose. Jon and fitters very friendly and professional.
March 2024 by Katie Tatam
Lovely customer service from Jon, we picked up some remnant vinyl flooring that we seen on Facebook marketplace which we got at a good price, Jon also helped us get the vinyl in the car so thank you for your help Jon, much appreciated. :)
March 2024 by K Gill
Jon was extremely helpful, we have been to so many different carpet stores and realised the best was on our door step. Would definitely use for all our future flooring needs.
March 2024 by philip wood
Called into Carpet Stop Ilkeston today and placed an order for laminate flooring . I found Andrew very helpful in guiding me through the selection process without being pushy. Thanks Andrew.
March 2024 by Susan Dunkley
From start to finish, brilliant service. Will be using them again
March 2024 by shaundolphin6837
Great local carpet shop. Staff are always helpful and polite. Very well laid out stock and the roll ends are excellent value
March 2024 by ROSS HILL
Lots of flooring to choose from . The day before we had our lounge carpet fitted we contacted the shop so that we could be given an estimation of what time the fitters would arrive . They arrived within the time period and were very efficient and polite. Really happy with carpet
February 2024 by Stephen Bowler
Very helpful staff, great range of carpets at reasonable prices ??
February 2024 by Sarah Addison-lees
Just got a remnant for my son's room. Perfect carpet at good price. Jon at Ilkeston branch looked after us very well. Very impressed. Thank-you Jon!
February 2024 by Lyn Widnall
Had 3 bedrooms, hall stairs and landing carpeted in the last week. Brilliant service, from the service in the shop from Dom down to the excellent fitter. Fitter was polite and very respectful of the property. Would highly recommend Ilkeston carpet stop.
February 2024 by Charlotte Bramley
Had these for vinyl an carpet for 2 rooms in our house, the 1st time on both occasions of miscommunication they sent one fitter to fit our bathroom an kitchen vinyl well there only one guy cuz they didn?t state these things on the paperwork so had to rearrange now we work so it?s hard. And now 2nd again was our carpets we clearly told them when ordering that our old carpets wants ripping up an disposing guess what fitter came an didnt know about it which I?m not blaming him! An to charge us £50 each carpet to rip up an dispose of it a bit stupid when we asked if that was all included in the price when 9 times out of 10 people have other carpet down so how u justify that I don?t know ? So sorry to say will not be using again in the future.
December 2023 by Scott DeVall
I just got the keys to my house and needed to look for some new carpets. I was going to pop in, purely to ask about costs and lead time for fitting, and Jon was very helpful. I managed to find remnants for what I was after, and some lino for a bathroom and will be back for stairs carpet as needed.
