February 2023 by John Castillon
Don't know why the photo shows the Crown Cafe, !!
December 2022 by Cressida Smythe
I find a lot of the staff very abrupt. They obviously aren?t taught how to serve customers with manners. Always something missing from my repeat each month. Last time I was there Issa one of the more elderly workers being really snooty with a lady who had an assistance dog with her, raising her voice to ensure we all heard her saying ?you?re not allowed dogs you?ll have to take it out?. When the customer replied but he?s a medical alert dog the worker continues to state you?re not allowed dogs we serve food. The lady calmly explained he was her assistant dog and legally she is allowed to take him in, even explaining if he was just a pet she wouldn?t dream of taking him in. I left the shop but saw the same lady outside moments later and she was crying I said I saw what happened and she said it?s people like that which make her not want to leave her home. She explained the dog is for epilepsy diabetics and ptsd and how he tells her before she?s going to have a fit. She said she?s never going back to this boots again I?ve half a mind to write to their head office and complain. Some of the staff here have no people skills at all. To make a disabled lady cry is disgusting.
November 2022 by Sandra Cameron
Good place if you are looking for gifts
July 2022 by maurice sexton
The worst medication not ready ever and try phoning them good luck maybe to many people on phone complaining or just lazy to pick up
July 2022 by pakilo nukrito
worst pharmacy i every been.
March 2022 by Elizabeth Stone
I am so grateful that the pharmacist was able to talk to me about my daughter. I had quite a bit of trouble getting through to my doctor on the phone but everyone at Boots Heanor was so lovely and helpful. I received excellent advice in a clear and sympathetic way. (And then when I was a complete idiot and left my shopping behind they looked after it until I was able to collect). Thank you!
August 2021 by Esther Costelloe
Really helpful staff, have helped me with paying monthly for my prescriptions. Alway give good advice as well.I've been housebound with covid recently and Jess even made sure my prescription got delivered to me so I wasn't stuck without.Thank you :)
August 2021 by Jane Severn
Very goid
July 2021 by Elizabeth Smith
I am so grateful that the pharmacist was able to talk to me about my daughter. I had quite a bit of trouble getting through to my doctor on the phone but everyone at Boots Heanor was so lovely and helpful. I received excellent advice in a clear and sympathetic way. (And then when I was a complete idiot and left my shopping behind they looked after it until I was able to collect). Thank you!
July 2021 by Monza Mo666
Not the biggest Boots you will find, but they carry a limited stock of toiletries, make up, plasters, knee/ankle straps, non prescription medicines. However one of the best things is the pharmacy, they are so helpful. Disabled access friendly, there is a button on the outside and the inside to open the door for you.
July 2021 by Louise Costello
Staff could be friendlier at boots pharmacy, Heanor.
