October 2022 by Rachel Tracey
Unfortunately turned up with my 81 yr old mum at 3.02pm, yes the bank closed at 3pm but people were still being served inside the branch and nobody else was behind us, I rang the bell and asked if my mum could do a bank transfer, explaining she?s terminally ill and it took us a bit longer to get there with her on her walking stick (good and bad days for going out), I was met with a stern apology but they closed 2mins earlier! I understood that and wouldn?t have rang the doorbell but when they?ve not finished serving inside and couldn?t do one more quick bank transfer, Fuming!! Very poor personal service Glossop, you?ve now lost more footfall as I?m now talking her into online banking, but she?s previously been loyal to going in branches thinking it keeps them open and people in jobs!! Just as NatWest is closing its branch I?d have thought you?d want to keep your loyal customers!
August 2022 by martin buckby
I tried to open an account - got national helpline which was useless,
April 2022 by Veronica Wright
tried for over a week to ring and make an appointment to talk to someone, but can not get anyone, always says were busy only stay on the line if its an emergency,
July 2021 by High Peak Classic Car Group
Always friendly service.
July 2021 by Gaming With Debs
Its a very helpful bank good service
July 2021 by Stephen Kimber
Always friendly service.
September 2020 by Callum Howbrook
Went in the other day to deposit some money and everyone were so friendly and helped me.
