January 2024 by qiuyi toh
l had calamari and a prawn linguini. Really enjoyed the calamari, the prawn linguini was good for a restaurant chain. The servers were cheerful and service was good, food took some time to arrive but it was christmas and we were a very large group. Nothing much to complain about, would visit again.
December 2023 by Shauna Hunt
Worst service I?ve ever had, staff members just did not want to do their job sat there for 25 minutes without being offered a drink then got told it was a 50 minute wait for food after sat down. staff just looked at you like you was dirt do not recommend at all.
December 2023 by Phoebe Hope
I had a terrible experience here, two of my party were given the wrong food and when I complained (I was given non-vegan and I am vegan) the waitress was extremely rude to me, basically saying it?s my fault for being vegan. After this the rest of the staff were rude to me for the rest of the evening, it really ruined the night and two of my colleagues (it was our work xmas meal) complained to the staff about how they were being and asked them to apologise and no one did. The service was appalling and the food was nothing to get excited about. I wouldn?t bother going here when there are loads of nice restaurants nearby
December 2023 by Ritu Virdi
Very nice food pure Italian
December 2023 by Craig Burton
Went to the restaurant with my wife today for lunch.We were met by a very helpful member of staff who took us straight to our table. She made us feel very welcome and took our order for drinks.Our drinks were served to us very quickly and she took our order for food.The food was excellent, it was tasty well presented .I cannot fault any aspect of our visit today.The staff were amazing the food excellent.Thank you so much
December 2023 by Daniel Borosa
It was a nice dinner. Service is fast and friendly, food tasty and the portions are quite big so we had to take home the rest... Recommended to visit!
December 2023 by Victor Bodil
Incredible food, the staff is friendly and help accommodate for special events such as birthdays etc. The atmosphere is excellent with great decorations and music.
December 2023 by Rebecca Harvey
The service was excellent. It took a little longer than I'd expected for food to arrive, but they were very busy.I visited with my young niece. When we went in, we were asked about allergies. Even though the allergy my niece has is unusual and wouldn't be in anything we were having, the staff serving us were made aware.As we were there on a Saturday lunch time, it was busy. There was one table available. Apart from being a little cold inside, it was comfortable.The food was nice, although expensive. You do get filling portions. There are various options for pizzas, pasta dishes, and extras.Accessibility - it is inside Derbion and is accessible by stairs, lift, escalator. Once on the floor, it is level access. Some of the tables are quite close together.There is an accessible toilet at the back of the restaurant, and the other toilets are up a flight of stairs.
November 2023 by Corey Bray
Both the pasta and Risotto were overcooked, the sauces were bland and tasteless, overall a very poor dining experience, I will never eat here again.Sorry to say, this Italian food at its very worst!!
November 2023 by Brito José
The food is more than correct, but service is terrible. If the goal is kill the business you are on the right way.
November 2023 by Holly Cole
I have been here 5 times in the last 4 months, I love zizzis in Sheffield, Nottingham etc decided to start trying the one in derby due to my boyfriend starting uni in derby, this is the worst restaurant I have been to in terms of service, each time we have had the same waitress who I presume is the manager, always scowling each time been rude to us when we come in or are ordering due to having allergies. Yesterday we came and they said they were full after ages of me and my boyfriend waiting for someone to come over, that?s when we looked at eachother in disbelief at the sight of the restaurant only having a third of the tables in use, will not be coming back 5th time of terrible staff!
October 2023 by Blake Carter
If I could rate it 0 I wouldWorst meal I?ve actually had in ever I think. Service was piss poor. Came in for date night with my missus and the staff didn?t even want to be there themselves. Our waitress seemed angry and then the food came?.. majorly late. Food sat at the pass for 10 mins before any of them could be bothered to get it and bring it overCarbonara - cold and gloopy. DISGUSTING!Honestly worst experience ever !Went to pay and they had set the card machine up so I had to tip! What a joke.
October 2023 by KEITH Hammond
Quiet when we visited but typical of the Brand. Friendly staff and great food as always. Signed up for the Zillionaire program via their App. Get offers and save some cash too.
September 2023 by Taliyah J
The worst experience the staff are so rude and the chef has no care in the food never again will I waste my time in a restaurant that lacks experience in ther staff and even worse a chef who knows nothing about basic Italian food
September 2023 by Molly Gilman
To start with, it is notable that the food itself was lovely, delicious and hot. On the other hand, the service was appalling. As a waitress myself, I am considerably understanding and quite forgiving when I notice the waitress/ waiter may be busy and have other things to deal with. In this situation, our waitress was not only incredibly dismissive of me and my family but also just rude. Walking around taking phone calls and texting on the restaurant floor is simply unprofessional and when you leave a table waiting for 20 minutes or so before even taking a drinks order is crazy. Although it was seemingly busier at the start of our meal, we were the only table left in our waitresses section at the end of the evening and still waited a long while around 20 minutes before having menus given to us for deserts and another 15/20 minutes before the order was taken. Whilst we were also having our mains cleared our waitress walked off from our table, being dismissive of us and continuing a conversation with the kitchen staff.Although this may not be a particularly expensive restaurant, when paying £30 per person for a meal you would expect to be treated respectfully and we did not receive even moderate service. Whether it was as we were a younger table or not it is just not acceptable.After reading reviews on here I can see this is a pattern and would not recommend. If I had seen these before hand I wouldn?t have eaten here myself and this terrible service left a dampener on the evening after a lovely catch up with my brother and sister in law.I would appreciate a follow up and an email in which I could contact.
