May 2024 by Hailey Williamson
Another lovely evening at Derbion zizzis tonight. Was made better by seeing Paige on shift. Every time she goes above and beyond to make it a warm, relaxing experience. Be back again very soon :)
March 2024 by Dominic H
Firstly we were sat opposite the bar, we were frozen. It was the coldest place in the restaurant as it was right opposite the door. Eventually after being sat there for 30 mins we were moved to a 'slightly' warmer table. We ordered our food at approx 1910, yet we didnt get served our starter until after 2000, this was way too long to wait, and we didn't get an apology or anything. When it came time to pay my partner asked for the bill, I informed the waitress that I had a 'Zillionaires' card to scan, I was informed that I wasn't eligible to use this as I needed to have informed them before we sat down and ordered. I felt this was a bit ridiculous. Then, when the bill arrived a service charge of 12.5% had been added. There was no option to remove this from the bill.
March 2024 by Holly S
Visited for lunch in the Derbion shopping centre with friends and my daughter. Our server Jo was lovely, super friendly and helpful. I had the Chicken Calabrese which was succulent and delicious! Really good meals had by all and the service was great. Thank you.
March 2024 by LOU-REY25
Came here for a birthday meal with my daughter , had the 3 course offer , lots to choose from .. the service was above and beyond , not pressured to order too quick but also not left waiting either .. very friendly and attentive , manager is absolutely lovely ? , the food was really really good ! Can recommend the beef and chianti ragu!! And the lemon cheesecake was the ideal pudding ! Will definitely will be returning x
February 2024 by Christopher B
Very Clean and Spacious Branch of this well known restaurant chain. A warm welcome and food arrived quick and efficiently.
February 2024 by Sailboat89
Used to be good but visited today and was not welcomed with a smile. Told we'd have to wait 45 minutes for a table, ok, fair enough. Upon ordering our vegan meals I clearly ordered green vegan pesto and was given some chicken pasta. Please do not give vegans meat, green pesto looks nothing like chicken pasta. Ridiculous mistake to make. Whole thing was rather lacklustre. Will go back to Wagamama next time.
February 2024 by debiemx
Been here a few times and fabulous has always. Team are always 100% and we always greeted by Zoe which makes us feel extra special
January 2024 by qiuyi toh
l had calamari and a prawn linguini. Really enjoyed the calamari, the prawn linguini was good for a restaurant chain. The servers were cheerful and service was good, food took some time to arrive but it was christmas and we were a very large group. Nothing much to complain about, would visit again.
December 2023 by Shauna Hunt
Worst service I?ve ever had, staff members just did not want to do their job sat there for 25 minutes without being offered a drink then got told it was a 50 minute wait for food after sat down. staff just looked at you like you was dirt do not recommend at all.
December 2023 by Phoebe Hope
I had a terrible experience here, two of my party were given the wrong food and when I complained (I was given non-vegan and I am vegan) the waitress was extremely rude to me, basically saying it?s my fault for being vegan. After this the rest of the staff were rude to me for the rest of the evening, it really ruined the night and two of my colleagues (it was our work xmas meal) complained to the staff about how they were being and asked them to apologise and no one did. The service was appalling and the food was nothing to get excited about. I wouldn?t bother going here when there are loads of nice restaurants nearby
December 2023 by Ritu Virdi
Very nice food pure Italian
December 2023 by MissJShhh
We booked a table at Zizzi's for 6.30 pm, and despite a prompt seating, our overall experience was far from satisfactory. The absence of cider led us to try cocktails, served by a delightful female waitress. However, our enthusiasm dwindled during the excessively long waits for both starters (40 minutes) and mains (an additional 45 minutes). To exacerbate matters, only 2/3 sides arrived with our mains, and the revelation that the remaining side needed additional cooking due to a misread order was disheartening. The delivery of our mains lacked the expected apology, despite the nearly 90-minute wait from our arrival. Our disappointment was further magnified as neighboring tables voiced similar complaints. The restaurant continued to admit walk-ins, contradicting earlier claims of staff shortages due to Storm Pia. The culmination of these issues cast a shadow over what should have been a joyous Christmas gathering. In recognition of the inconvenience, the waitress handling our payment graciously deducted £30 from the bill (£10 each). While appreciated, it couldn't fully compensate for the overall experience. Unfortunately, our Christmas celebration at Zizzi's did not meet our expectations.
December 2023 by Climber12791401220
Completely overpriced bland food , a bowl of salmon pasta £16 small portion tasted of just plain pasta with salmon put in. Cocktails were nice not for £9 though .The prices charged are actually quite shocking for what we received.service also absolutely shocking .not one smile of any staff , no customer service .This is 2ce I have ate here the first time was with my 2 year old I don?t no why I stopped of here for a £40 snack ,the staff were again awful when my toddler was having a tantrum they was stood over me with the card machine whilst trying to calm my daughter down. The chairs are also so wobble not a comfy setting
December 2023 by Craig Burton
Went to the restaurant with my wife today for lunch.We were met by a very helpful member of staff who took us straight to our table. She made us feel very welcome and took our order for drinks.Our drinks were served to us very quickly and she took our order for food.The food was excellent, it was tasty well presented .I cannot fault any aspect of our visit today.The staff were amazing the food excellent.Thank you so much
December 2023 by Daniel Borosa
It was a nice dinner. Service is fast and friendly, food tasty and the portions are quite big so we had to take home the rest... Recommended to visit!
