November 2023 by Carrie Wright
I recently purchased a tube if so called "Instant" grab adhesive, I ensured that the bonding surfaces were clean and dry and the temperature was 13 degrees. It stated a curing time of 24 hours, however 24 hours later it is still wet ! Utter rubbish, it's a real shame Wilkos have closed as there product was Far Superior. I Will not purchase anything from Wicks ever again.
September 2023 by Joanne Yeoman
Don't buy a kitchen from here! Staff couldn't care less, manager is arrogant. Fitter had the skills of a potato... customer services couldn't care less. After 12 months I finally got my kitchen finished. Dreadful company - check out the Facebook groups for a real idea of how bad these people are
September 2023 by jason littlewood
Cleqn and tidy. Lots of stock to choose from. Friendly helpful staff.
September 2023 by Philip Havard
Good easy to park and get what you need
August 2023 by frank kent
I used this store today and come across 2 rude staff before today.2 staff members showed me that they naturally have no manners and Wickes has allowed them to practise bad manners. I will in future only use this store as a last resort. I `tried` contacting wickes complaint on line only to receive a wickes e mail advising that e mail address is no longer in use. I looked for the telephone on line and somehow only got through to wickes in Glasgow. The two members of staff in my opinion have the wrong attitude to be manning the tills because it seems being aggressive is within their personalities.
July 2023 by Mark Jackson
Okay for the size has everything you need for DIY needs
July 2023 by G7MKS
Okay but can be expensive. The Wood is often poor quality.
May 2023 by chris
RUDE STAFFCustomer service training needed.Very disappointed with the shop floor staff.I asked a stock location question to THREE separate workers and none of them would take me to the product or give an accurate answer.Two of them only spoke to me from a seated position on the floor as they carried on stacking the shelves and the other wouldn?t even look at me and seemed very impatient.Only helpful one was Linda on the customer service desk, she said she was new but helped massively.Training In customer service needed desperately.I?m not one for leaving negative reviews but this needs mentioning.Thanks
May 2023 by Darren
Purchased a kitchen, had a problem with quality and a faulty drawer. Despite 2 year quality guarantee the aftercare service has beenhorrendous. Has taken over 8 months, several calls and trips to the stores and still not resolved..
April 2023 by Colin Bramley
Just paid this parasite company the parking charges for taking too long with my shopping.I only hope it helps with the operating costs as judging by the reviews, things are not going too well. I try to get by on a pension by doing a little DIY but hey...I'll stop there as who cares?
April 2023 by Nigel Robinson
I have planned a kitchen there, So far so good.
April 2023 by Jo Yeoman
Had a nightmare kitchen from these clowns. Fitter was dishonest and fitted my kitchen cupboards at different heights - he tried to blame the fact that my kitchen wasn't square! Manager Lauren and installstion manager Andrew were useless - the new manager was even worse. A year on our disaster is completed and we've had a pittance pay out. Perhaps the worst of it is that the lovely fitter Vic still works for them. Avoid and go somewhere decent.
April 2023 by Debbie Bexon
Staff helpful, very clean and tidy shop.
April 2023 by Ayz production
KAMShe is best employee in wicks ,very helpful friendly.5?? for Kam
February 2023 by Lee Skelton
Staff always helpful, prices are good they usually beat b&q hands down although the range of items is better at b&q. Good parking and plenty of trolleys.
