July 2025 by Simmo Simmo
The bank staff involved couldnt do enough for us. They were very professional, approachable and they all worked together as a very effective team. I cant thank the Bank Manager & staff enough, you are truely at the top of your game and i can personally recommend your branch to any potential customers.
February 2025 by Kim Johnson
Always understaffed in Derby Branch, expect to queue for ages, telephone enquiries cut off by automated message. For our 95 year old relative and ourselves its a nightmare.
December 2024 by Pavol Duzda
The worst bank I ever had ....
December 2024 by Greg M
Disgusting customer service, very patronising and unhelpful staff, avoid!
July 2024 by Karron Forrester
Thank you Balbir Johal for taking time out to set me up with internet banking ,I absolutely love it. Wish I had done it years ago .
1st class customer service.
January 2024 by Tiina Hill
So frustratingly slow
February 2023 by Mehkab Shah
Very Roth staff not help with scam manager said it?s not our problem you do your self this branch have very low rating I don?t no wye TSB not take action against this staff they been on Normanton road unprofessional staff same staf there right now
October 2022 by Jane Philpott
Called in Yesterday just on the off chance that I could sort out account queries. Fantastic service from both the lady on the front desk and Azair Aziz. They were both extremely helpful and sorted our questions efficiently.
September 2022 by Ranjit Bains
Good customer service.
July 2022 by Maintenance Team
poor customer support
July 2022 by Makka Sayajin
trying to call them for a quick enqire says they are busy the entire day , went into the branch waited 30 min for someone to help me out even tho there was no line.
July 2022 by Georgia 111
This bank has disgusting customer service. If the people at the till can't handle a simple task they should be moved. Disgraceful
July 2022 by Amran Hussain
Awfull service in this TSB branch. Try to avoid at all costs. They keep you waiting for as long as they can.
July 2022 by Chris Lloyd
Strange only able to draw £20 ? Strange options on the screen
July 2022 by Rachel Chan
Been reported to the financial obudsman regarding to the so called bank manager of Jenny Newton. Avoid at all cost to go into this branch shockingly disgusting service! I?ll see what action they?ll take regarding to this.Proper actions have to be taken in this branch from the headquarters. I personally don?t want to feed this behaviour. I?m waiting to see what action they?ll be taken to this lady. I?m wishing you best of luck for your future
