October 2024 by A F
All the staff are very friendly and welcoming.
Good food with a decent selection and everything is clean and tidy.
My one criticism would be that the shop can be quite hot, especially when you're standing doing your order.
Wheelchair accessibility: Plenty of space to navigate though there is the door frame step at the entrance.
October 2024 by Liz Scott
Always friendly polite and welcoming staff.Very helpful and knowledgeable
Parking: Amongst a complex of shops including a supermarket which is free parking
September 2024 by James Maguire
Placed an order online for delivery and they waited 30 minutes before cancelling the order, wouldn't have minded if it wasn't for the wait.
Also, after looking at the reviews on just eat, almost all the positive reviews are left by Kevin and Naresh, who are definitely the owners or associates. You know you're useless if you cant run a franchised sandwich shop to a reasonable standard without having to doctor the reviews for it, and still only getting 3* ?
August 2024 by Sandra Barnett
Never had any issues at Subway Sinfin. The manager is always polite and she always remembers my usual order which is a nice touch. Ingrediants are always fresh and the place is clean and tidy.
August 2024 by Yvette Hawkins
Sinfin subway is really good the staff are very friendly and manager is always chatty and very helpful
July 2024 by Shannon Edwards
Worst subway ever. I can't understand why the veggie delight is the exact same price now as the meat ones when you don't get anything in the veggie delight. All of the veg was soggy and manky, nothing was Crunchy. We decided to order some cookies too as a treat and they were all soggy and stale. Absolutely disgusting. Also since when do you get changed extra for cheese when you have it cheese and toasted? Never been charged for that before.
Guess we will be making our own subway sandwiches from now on and saving a hell of a lot of money.
Vegetarian options: Exactly same price as the meat options.
June 2024 by Kamaldeep Singh Dhindsa
Banging service, wrap was made to perfection, had a laugh with the staff!!! Love going in & having a social with them!!!
June 2024 by KN Killer
Banging service
Vegetarian options: Bare food
Kid-friendliness: Proper nice
June 2024 by Ethan Sandhu
Customer service was excellent. Especially the girl with glasses, couldn?t have made a better sandwich if I tried
June 2024 by Pam Kaur
Bought three 6 inches chicken tikka sub . Women put only salad and cheese in the sub . Nothing like you get subway from anywhere else . Never going again . ??
May 2024 by Michelle
To be honest if I could give no stars I would. Ordered from uber eats. Rang up as it was delayed, rightfully uber eats fault. Took so long to get. When the order arrived it was in an absolute state. How on earth is this sandwich worth nearly £13. No sauce, no salad, Sandwich looked like it was punched up. Absolutely disgraceful. I will be pushing matters further. Do not use this Subway.
May 2024 by Mark Riley
Bread rolls always fresh, filling very nice, prices reasonable lovely to eat
March 2024 by Neelam Mohey
Doesn't even deserve a one star! Went in for the second time thinking maybe the manager's stinking attitude has changed but was worse! The lady serving was very friendly, professional and polite however the manager has some serious issue! I was informed as part of the meal deal only tango or peach ice tea was available. I opted for the orange tango however when poured it, this wasn't tango! The assistant went to find out from the manager and came back to say that the manager has said it has run out and the only option was iced tea or 30p extra for a bottled drink. There was nobody before us who could have potentially finished the Tango off so this was a clear mis-sell and a major flaw on the managers behalf. To make matters worse she didn't think to offer a bottled tango and void the 30p charge due to their fault. A child doesn't like iced tea and had we known that the only option was iced tea we would have opted for the bottle drink at the beginning. It was only 30p extra for a bottle drink and this isn't the issue here but the managers attitude towards it all and from a customer service experience she should know better! What makes the whole matter worse is that I initially wanted to pay cash but the manager had to be called (why I don't know as the total was £10, not like I was handing a £50 note) but to avoid waiting, I just made a card payment to make the matter easier for them and me but when it came to the 30p, they were quick to take that and no manager was required! The assistant was very apologetic and I feel for her having to work under such management. Such shambles and wouldn't ever visit again!
February 2024 by Desi singh
The woman is very stingy She put less then half scoop off chicken in my chicken tikka sub. When I questiond her she said she put half. This is the worse subway in derby I been to. Previous time I went here. I ordered online a 1ft sub and a 6inch. When got to the shop it was ready to takeaway and had a sticker confirming 100%order checked. Got home and opened bag to find 2 six inch subs. Rung the shop up and she checked and admitted the mistake. Was told to come back and pick onther 1 up. Got the ft long and got home, it had the slightest amount off chicken in it. I thought maybe as she had gave me the 6inch free due to her mistake she made it like this.Now I know she is stingy woman. People should report her to subway head office I won't vist this shop no more and will travel abit further.
February 2024 by Ben Adcock
Half a scoop of chicken tikka in my sandwich, no where near enough. You now have to pay extra for cheese which used to come as standard. The nachos had hardly any cheese on. Why arent they making our food the way they would want their food. Totally overrated and skimpy
