August 2023 by Julian Hobbins
Avoid? lengthy small claims court proceedings? refused to refund car with engine light on and other issues? car was returned so out of pocket for some time £10K? judge said they should have refunded as car was not fit for purpose nor as described
April 2023 by L BC
Called this garage about a stepway I was interested in. Agreed a price and told them I would collect the coming Saturday. Everything was fine, I even called them back to say I was selling my car on the Thursday and was the car definitely mine. They said yes, I offered a deposit, they said don't worry, it's taken off sale and yours. So after selling my car, I was on my way to get the stepway to receive a voicemail from the garage to say they'd sold the car they promised me. Horrendous when you have a job to get to and a 2 year old to get to nursery, I tried to call back... no answer and no response to voicemail. Shocking service would NOT suggest you trust this dealership
February 2023 by James Dilworth
Bought a lovely first car for my daughter from PCS. I was able to have a good look over it, took it for a decent test drive to ensure all was ok. I found Josh very helpful, polite, and knowledgeable. Car was serviced before I picked it up, very pleased with the whole experience.
February 2023 by Debbie Greatorex
Great friendly and efficient service from Junaid. I will definitely be going back to see these guys when I need another car.
February 2023 by Dawn Longdon
Kyle Thomas was very efficient and helpful and the process was very straightforward and went through quickly. Would definitely recommend!
December 2022 by Paul
I went to PCS Derby as I seen online they had a couple of cars I wanted to look at. Upon arrival I was welcomed by Josh I was offered a coffee, he asked was there a specific car that I wanted to see he said there were 2 and he told me exactly where they were asking me if I wanted the key to the specific one I was interested in. He gave me the key and said anymore information I wanted to go and see him.The car was clean and looked very nice.I looked around the car everything looked good.Even though the car was blocked in with a few cars I asked for a test drive and to my surprise he got it to reception within a few minutes. The test drive route was a combination of different speeds so I was able to get a good all round feel of it.When we returned he let me look around the car to let me make my mind up.I decided to buy the car and with the diamond bright I wanted they even managed to have the car ready within a couple of days.It was an easy car buying experience with no pushy sales tact?s.I would recommend PCS to anyone now.Many thanks Josh.
July 2022 by Nicky Frisby
Purchased our first tourer from the team here and have to say they were great. From Stuart in sales, to Craig who showed us how it all worked. Happy with our tourer and wouldn?t hesitate to purchase from the team again. Travelled over an hour to collect and bought without seeing in person so confident with the team description and it was spot on.xx
July 2022 by Jack Key
Great company to deal with, would definitely recommend!
June 2022 by James Steele
Fantastic service, smooth process and genuine friendly staff.
April 2022 by Matt Croft
I thoroughly recommend this place. Stuart was an absolute pleasure to deal with. Went out of his way to help me part exchange my aging faulty Megane and gave a very reasonable offer for it which I was more than happy with. Picked up my lovely new Corsa from them this morning. Top man Stuart. Personable, helpful and absolutely no pushy or underhanded sales tactics. Great experience!
February 2022 by Hamaad Hassan
Bought a used Audi S3 Black Edition from Premier Car Sales. Can?t thank Stuart and the team enough. From when I arrived at the dealership to when I left, amazing customer service. Ensured I got the best deal possible. Vehicle runs amazingly, no issues. Personally, I?d recommend them to anyone looking to purchase a vehicle. Thanks
February 2022 by Chris Burn
Sold my sister a car who isn't very car savvy. When she got the car home we realised 2 of the tyres were severely worn. Got them changed at Halfords who said they were worn below the legal limit!!! Went to complain, with pictures of the tyres. They weren't interested, no apology, claimed that they weren't illegal. MOT runs out in 2 months, car battery died already and brake fluid was almost empty. Completely my sisters fault for not doing a proper check but the fact these cowboys will sell cars which are dangerous and not even offer an apology when they are called up on it! Unless you see the car and get a proper check done before purchasing i would avoid this place like the plague.
June 2021 by Scott Vaughan
Having researched on auto trader for a lesser model of car. I decided to look at a Mercedes A Class and Premier Car Sales Derby were advertising my car for a great price and low mileage and the repayments were better on the this than a similar age Ford Focus. Stuart gave good advice when I came to part exchange of my vehicle, service of my new car and also organised a 5 day policy because the car insurance computer system had crashed. So far so good
May 2021 by Scottie Vaughan
I was given good advice regarding the purchase and servicing of my car. The car to me was a great price and great value. After comparing other less prestige models. I was also given guidance on where I could get temporary insurance after my insurance company couldn?t be contacted today because of their computer system failure. I would definitely recommend premier car sales Derby to any of my friends and family.
April 2021 by Shelley Irving
Thankyou for been patient with me today while we sorted things,even gave me his charger as my phone was dieing,2 lovely fellas highly recommended and loving my new car,thanks again Stewart and Craig xx
