October 2023 by Angela nhamburo
Very helpful, my dad and I needed some documents sending and the clerk behind the counter went the extra mile to help up make sure we did it correctly. The que was moving fast during a busy period. Thank you for your help and assistance.
September 2023 by rustom tejano
Trying to collect parcel. One of the male staff on this post office is not very helpful at all. He is more bothered looking on his phone instead of attending customer. I went to trace my parcel to any nearby post office because this male staff did not even bothered to look if my parcel was inside the office. Called the seller and courrier service telling me to go back to this post office. The hassle that this male staff had given me was unforgiveable. Besides from being unhelpful, he is very rude towards customer. He shoudn't be allowed to work on customer service. If only i can divert my undelivered parcel to any post office, i will. Or this post office should be close if the management cant find a better staff. There are better post office with helpful staff nearby
September 2023 by Viktorija
While the woman was serving me her phone rang and she was talking in her own language in front of me. No apology, nothing. What a customer service.
July 2023 by Gemma Churchill
Rude women work here! I was posting some parcels and she just chucked them in a bag behind herNo helloVery very rude
January 2023 by Ashleigh Johnston
This is my local post office since moving to the area and everytime I go in the staff are unfriendly and rude, they speak to eachother while serving you and huff and puff like every request is an inconvenience. Didn't get a hello or goodbye today, felt like I may as well have been using a self serve machine. It is such a shame as usually family run businesses are such a pleasure to use.
December 2022 by Mark Roberts-Downing
Don't use this post office the staff are a family very rude talk to each other in their own language while serving customer and to be honest the male that works their thinks he can call his customer and make them look stupid plus the young children every now and then wonder in to the post office and the female worker the wife starts laughing
September 2022 by Acta non Verba
Apparently they don't send parcels if it has an ebay pre paid label on it ?
May 2022 by callum phillips
1million times better than the service on Harvey road alvaston. Welcoming and polite
April 2022 by Olga B
Terribly disgusting service by Mr Mann. Where is Royal Mail Standards? This post office should be Closed long time ago. It?s very dirty and dusty inside. I will never will go there again.Responds very rudely, never tells prices, can leave a counter even if he serves a client . Can ask you step on side and serve someone else in middle of your service. Does not accept parcels after 4 pm, although working hours are indicated until 4:30 as it?s main responsibility to serve ppl until 4.30pm. Please stay away if you don?t want to spoil your day, it?s not worth to go there. I would give -10 on feedback if I could. There is lots to improve but I don?t se that he is interested, very shame as it?s close to my house.
September 2021 by Charlotte
So rude. Never been to this post office before as not my local but was in the area so popped in to do some returns. There was a fairly big queue as to be expected at this time of year, but the woman that served me was the most miserable unfriendly woman, didn't crack a single smile and was so rude, won't be returning that's for sure!
August 2021 by Charlotte Moores
So rude. Never been to this post office before as not my local but was in the area so popped in to do some returns. There was a fairly big queue as to be expected at this time of year, but the woman that served me was the most miserable unfriendly woman, didn't crack a single smile and was so rude, won't be returning that's for sure!
August 2021 by Mike Thompson
Great little post office Bob, Pam & family provided great service, above and beyond.
September 2020 by Emma lou westwood
Staff tend to be on the rude side acting like everything you ask for is to much for them to do abit like they can't be bothered never a smile on the older guy seems very rude we all have bad days when you have a business where customers are concerned leave it at home,
September 2020 by Romanian Club Birmingham
Worst experience,no phone number nothing ...been post next day delivery parcel on monday 27/04/2020 and is still show parcel not left the branch,rude staff
September 2020 by Ellie Poolford
Rude staff, They don?t speak to you just grunt, huff and puff. Perhaps let people run the business who actually like people.
