April 2025 by chris furniss
Dont go here if you get a scam letter. Just been in here for help and advice 24/04/2025. Didnt get the chaps name but he had ginger curly hair and was less than helpful arguing with me over the letter go to the one in town or online crap customer service.
November 2024 by Bob Attenborough
Very helpful assistant, all sorted out as requested.
June 2024 by Kevin Howard
Nice and clean but cannot understand why it doesn't open on a Saturday as there is no way of paying any money in over the weekend as ATM is inside
April 2024 by Kane Rowlett
Suspected fraud and these guys were so helpful in saving my money I regret not getting the ladies name but they saved my kids holiday. Thank you to the lady who resolved this today and locked everything on my account ?
April 2024 by Rebecca muir
The staff at the Nationwide in Allenton are so friendly, accommodating and professional. Nothing is too much trouble. I recently went in thinking I would need to make an appointment to get a proof of funds letter but the lady on the desk sorted it for me straight away. It?s so lovely to be able to go into a branch and deal with a person rather than a chat box. Thank you Nationwide
March 2024 by STEVE ROGERS
Been using this building society from the start. Staff always do their best to help and are very polite. Facilities are always clean and ample parking outside and across the road.
March 2024 by Paul Redfern
Never had any problems with Nationwide,Always there when you need them.Always professional,polite,and ready to help especially in a crisis. Been with them over 20years.I am very pleased with the service?s they provide.
October 2023 by Merna Williams
Friendly, professional and knowledgable staff
February 2023 by David Pickering
Could benefit from more staff waiting time is usually more than 30 minutes
December 2022 by Liz Foster
Tried to open a kids account to be told they don?t do an under 11s!According to the website they doNot only have you just lost a kids account but now I?ll be moving mine tooIll informed staff who didn?t really care much for the several customers waiting!Very disappointed
October 2022 by Darren F
Went today to deposit money into my youngster's account 50p coins 2bags at £10 while there I just asked if I could also pay in a bag with £5 in on the understanding I know that they need tobe £10 bags did not bother me if I could not I did explain this however was told they will take it but it has tobe £10 minimum only and that next time they will not accept it as I say did not have to take it did not bother me if you use the city centre one staff are a lot more polite if it was my choice would move to another bank
July 2022 by Sharon O'Connell
Staff are always friendly and very helpful. Yes sometimes you have to queue. I check out on line prior to going what their least busy times are. During covid staff were asking people in the queue what sort of transaction they were carrying out and offered to help them use the ATM machine it was surprising how many people accepted this offer, and could use this option most of the time and not take up staff time unnecessarily for customers whose transactions need to be made at the counter,
July 2022 by Sandra Crawford
Friendly staff
April 2022 by Paul Curzon
Always been helpful for me and the staff are smiling and willing to help always
September 2021 by Kevin Wynne
Always helpful and understanding staff
