March 2024 by Myles Moorby
Amazing staff! Kiran k was fantastic at helping me!
February 2024 by Amanda Stone
Quality ok. Sizing way off. Delivery charge a rip off - would expect faster delivery for £4.95, not 4 days!
January 2024 by Dean joyce
Great choice, but check the sale rails, same stock as on the shelves but half the price
December 2023 by Ollie P
Noah was fantastic help!! Very patient and knowledgeable. Thanks so much.
September 2023 by Nick Hallam
I'd bought some items from Jack Jones Belfast whilst away with work which in the end, I didn't need. I tried to take them back to Derby but due to admin reasons in the back ground there was some issues. The stance of Jack Jones was that I needed to travel back to Belfast.Thankfully, the team at Derby were superb. They continued trying to help me resolve the issue by giving me contact details and making calls/checking the internet themselves.Eventually, common sense prevailed and the problem was dealt with. Manny and Keeley were excellent in their whole approach. I wouldn't hesitate to shop at Jack Jones Derby in the future. Great service!
March 2023 by Simon essam
Amazing help from sales assistant today
January 2023 by Wendy Toner
Went in to look for a gift for my grandson ,the young lady was very helpful ,and we chatted while she put my purchase through x
December 2022 by ChewyClegNuts
I really struggle finding an outfit to wear but every time I go into jack and jones I come out feeling nice. Every time I?ve been in the store I?ve walked out with an outfit that fits and is of a high reasonably priced quality.
October 2022 by Ziad Amjad
Wrong Jeans sent from online order, called local store they said bring them in and exchange for the ones originally ordered. Took jeans in and the chap refused to exchange unless I paid more for the same jeans as they were more in store. Even though I showed him the online receipt, chap was arrogant and point blank refused.
July 2022 by Sam Freeman
Got everything I needed and the staff were very helpful and polite, especially Adam who served me.
March 2022 by amrit bajwa
Good Place for clothing but prices are little expensive as compared to sports direct or JD
February 2022 by sam howard
Would really like to say how amazing the female salesperson was on my recent trip here on the 15th. From looking at the receipt I believe her names Emma? She was unbelievably helpful at finding the right pair of jeans for me and chose 2 different fits that she thought would best suit my needs. I have to say the pair she chose are probably the best jeans I?ve had for a long time with my current figure. She even offered to take my items to the cashier point to aid me browsing other items. As far as I could see she was on her own in the store and bless her was surprised I asked if I could recommend her for something given how high her customer service skills are. But fundamentally I?m grateful for her service and hope she definitely gets some recognition for her work!
January 2022 by Faye Egalton
Great offers at the moment in the Derby store, super T-Shirts and matching socks for my partner!
December 2021 by Clive Charlesworth
It's a okay shop but the online shopping is not that great it never accepts your card most times.your better of going to the store in your town,but sometimes they don't have what you can get online.
December 2021 by sabby101 kaur
Lovely shop with great prices and nice clothes