August 2025 by Infinite Barbers
We?ve been going to Insomnia Coffee every day since opening our shop across the street two years ago, and it?s been nothing but a great experience. The coffee is always spot on?especially the vanilla latte, which has become a daily favourite for me and my brothers. The quality is consistent, the service is friendly, and the atmosphere is welcoming. Never had a single issue. Highly recommended if you?re looking for a reliable and well-made coffee every time!
August 2025 by Kerry Fletcher
Seriously this place is perfect!!!
Much prefer the littleover 1 over the shelton lock 1!!
Shelton lock 1 is crap...they dont know what they are doing, 1 member of staff has more attitude than they have coffee beans!
We waited half hr for 1 drink!! She got arsey with US because THEY'D ran out of cream ????
Didn't make our drink correctly , had to go off the idiot guide to make it
ALICE was nice tho!
Weve Been going to the littleover 1 for months!
BETH, SCARLET and JULIETTA are AMAZING!!!!
These 3 girls are So nice and polite, they make the drinks properly...know exactly HOW to make them, they are always smiling and engage conversation no matter how busy they are. We are never waiting more than 5mins!
Maybe the shelton lock staff could get some training from these 3 girls ! Definitely deserve a pay rise and promotions!!!
My absolute favourite drink is the banoffee chocolate crackle milkshake! And ham and cheese croissant!
My daughter always gets a salted caramel ice cap with extra caramel sauce ... honestly I couldn't buy shares in to this drink !??????
July 2025 by miwe miwe
Selection of good food and coffee.
Comfortable seating areas.
Friendly staff.
July 2025 by Michelle Humber
I've visited here several times and if I'm honest I haven't always had a positive experience and have encountered problems of missing items when ordering my drinks. Cream especially is one thing the frequently don't have available. On one occasion we wasn't informed till after our drinks arrived and when we enquired was given attitude off the lady serving us saying 'Well complain then cus it ain't my fault' despite this as a local business owner I understand the pressures of working in hospitality and catering and try to avoid giving negative reviews.
However today I promised I'd leave a review as upon placing our order the gentleman serving us turned and asked his colleague if they had cream and she said they should have but if they didn't she would pop to the store and get some. This was like music to our ears as we've never been offered thisin the past. I spoke to this lady who made our drinks who also happened to be the new manager and I explained my past negative experiences but helped praise on how much better I found the service and environment since she took over. Just her small act of kindness of offering to pop next door to get cream if it was needed just highlights how much the customer service has improved. Speaking to other locals who also visit here also agreed that the new manager is like a breath of fresh air.
Long may this level of service continue.
July 2025 by Falak Asad
We all went as friends after school and we took our seat at the back. Instantly the man asked us if we?re going to order anything which is fair since a bunch of teenagers just walked in. But because it?s slightly overpriced my friend went to co op to get a drink and got told off for it. Furthermore whilst ordering he didn?t bother to smile. Despite this it?s a very cute place that?s dog friendly and quiet. Would recommend.
June 2025 by Blooming Gos
worst matcha ever. disgusting colour (not bright so you know it?s cheap quality and not the real deal) and so grainy each sip felt like someone was scratching the back of my tongue and throat with a nail file. WORST matcha i?ve ever had, couldn?t even finish it
June 2025 by K
Love this place. Better than other main franchises
June 2025 by Paul E
Plenty of seating and options for food and drink. Understaffed at times and a little fraught but hand place to have
June 2025 by ROGER
Rude obnoxious not what you want first thing in the morning,
May 2025 by Kellie B
Nice latte
May 2025 by Daniel Bradbury
Abit pricey
May 2025 by Amr Abouelela
Comfort and home like vibe
May 2025 by Chris
As a proper coffee guy I cant stand coffee in a jar. I wasn't expecting much but wow this coffee is better way better than Costa McDonald's etc by a mile. Will absolutely go again.
May 2025 by Trevor Carr
Coffee and cake were good. Atmosphere friendly.
April 2025 by Max
Good vibe , staff are friendly
