March 2024 by Ravenna Reins
The staff were amazing, so friendly & helpful. The room was spacious & clean, the only criticism I have is the coffee cup & spoon in the room where dirty & I found a random curly hair on the tray & I had several issues with my keycard but other than that I couldn't fault the place & will be back next
March 2024 by Richard Sealey
Rooms: Somebody had obviously been smoking in the room? smelt musty and had to sleep with the window open..
March 2024 by Jonno Whitby
Some time ago I spent a few months here. I'm back for one night and something has changed for the worst. This out of town location is charging you to park! I know of no other hotel on an industrial estate that does so. Worst, you have to queue to pay at a machine. Crazy. Why not include it in the price! I'm a club member and rather than free bottled water given unrestricted parking. Tonight I travel to Leicester to a similar out of town Holiday Inn where parking is free.the group needs to get its act together with this franchise.Retired travel guide publisher.Noteworthy details: You pay for parking at a machine.
January 2024 by Jessica Domingo-Molyneux
Stayed on 10 January 2024.A very comfortable stay made all the better because of Philip who was incredibly patient and helped me in my hour of need when my original hotel booking (not Holiday Inn) got cancelled. Philip was great, he sorted everything out for me and was so kind even when I was stressed out because of the frustrating situation I found myself in. Thank you Philip!Rooms: Comfy bed with everything you needed already in the room
December 2023 by S
Nice hotel and good location. Very friendly efficient staff. Just a shame the menu is limited and not enough staff. The lady doing the food does a great job on her
November 2023 by Shirley Rutterford
Travelled from Skegness to derby to visit family booked three nights here. As I am coeliac had to have gluten free food which was readily available. Room was very comfortable and clean excellentally comfortable beds and so quiet in the hotel. Will stay again and highly recommend to anyone.Rooms: Very very comfortable and quiet and very clean beds very comfortable.
November 2023 by Mark Edwards
We had a two night stay here which was located perfectly for the train station and ideally for the festival we were attending. The check in process was straightforward and all front of house staff very friendly and approachable. The room was of a good standard and housekeeping was great too. Breakfast was of good quality and included in the room rate as standard for this brand. Our previous visit took us to the Holiday Inn at River lights but out of the two Pride Park was more preferable for our needs and I'd recommended it to others and will certainly be returning myself.
October 2023 by LJ Alliance
The hotel was clean and as expected for a holiday inn. Staff were really helpful and all of them had a friendly disposition. Nothing was too much trouble and it makes all the difference when staff are bright and happy like they were here.
August 2023 by Stevenorton363
First time we have stayed in a holiday inn express, and hopefully it won't be our last , we arrived by train and the hotel is about a 10 minute walk away, we was greeted by a very friendly member of staff who explained everything to myself and my wife. The room was really good and spotless.. overall a great stay and would love to come back...oops nearly forgot the breakfast was great ?
August 2023 by Essius
A bit cramped and worn down. AC leaking lots of water onto the wall and carpet. OK breakfast, but partly poor quality food. Helpful staff and really good location when travelling by train. OK walking distance to city centre and main bus station as well.
July 2023 by Martin D
Just back from a 2 night stay at this hotel. Arrived around 6pm on the Friday evening. Quick check-in - nice clean room on the second floor. About 5 minutes walk from Derby station. Breakfast was the usual buffet but it was topped up at regular intervals - nice and hot and set us up for the day. Would happily use again in the future.
July 2023 by Nigel B
Went for one night. Very near the motorway but accessible as opposed to noisy. Clean and tidy room, lovely young chap serving in the desk, breakfast nice. Self-serve. Essentially what you'd expect from a standard chain, but done very well. We would use again.Rooms: Twin. Clean and tidy. Reasonably sized bathroom. Bed very comfy and firm.
July 2023 by 60samb
Stayed for 4 nights. Room very comfortable with air conditioning. Lots of choice for breakfast all freshly cooked. Have to pay for parking. Tea, coffee and hairdryer in room. Staff friendly. Close to Donnington park.
May 2023 by cumbriatraveller51
Annoyingly you have to pay for parking even though you need a car to get there. We paid Saturday night and subsequently we have been fined £100 for entering and leaving overnight. Ro. Spacious and very clean. Breakfast superb although waiting for food to be replenished. Staff lovely.
May 2023 by Nicholas Rhatigan
Good location but you would expect it to have free parking. It's only £5 but for an out of town location that's not great, the signs are quite threatening. Charged parking is clear on the hotel web page.Check in was not easy at all. Including a named second guest (something I have done for decades when travelling with my wife) caused some issues. I was repeatedly told it was "not a problem ", but it is a problem being held up at the front desk.Ihg status acknowledged but room preference was not.Room was quite shabby and the heating was hit and miss. Bathroom was very tired. Not sure about the cleaning. There was a hairclip from a previous guest on the floor. Only one plastic beaker in the room.Breakfast was ok (usual express offering) but the area is in a small ante room so is quite congested. It didn't help as there were quite a few excited kids staying with little parental control in evidence. Most items were replenished but some ran out before 9amCheck out was excellently handled.Seven, the restaurant next door was very good - much better than I was expecting so I would recommend that if you want dinner. Probably won't pick this hotel in the future though.
