9:30AM - 6PM
SU 263 Level 2 South Mall Intu Centre
Electronics
9AM - 6PM
4
Electronics
“I had a long standing issue with a Electric scooter brought for my son for Xmas 2022 which was sparking from the charging point. After being fobbed off by a member of staff I called and spoke to Matt who was the duty manager he immediately resolved the problem issued us a gift card and also gave my son a small gift for the inconvenience. Well done Matt great customer service.”
“Took daughters car to have a windscreen chip repaired. The guy who name didn't get came out to look at the chip and advised not touching it. It was outside of the MOT fail zone and small but within the sun strip area being close to the edge.Good friendly advice..Well worth the drive to check it..”
“We came into today for our antigen test and we like to say how helpful and friendly the 2 staff were\\nWe had a problem with our booking and the chap, did not get his name, sorted it all out. He even helped me with emailing results to myself. Great service”
“Had a great experience at the store, was returning an unwanted item for a voucher (within the return period obviously) and staff was wonderful. I was first helped out by a lady who assisted and explained the process of returning.
After the warranty checks she recognised me as I walked into the store and was very helpful explaining everything was okay. After this shed then passed me onto a male colleague of hers who explained the differences of buying online and in-store. There was also someone who I can only assume as new who was also very nice.
Overall the store was very welcoming and staff were very polite!”
9AM - 8PM
Unit A
Electronics
“I was looking at printers. The guy who was on that section was extremely helpful and informative, he answered any question I asked. I also asked if he'd carry it to my car and he did no problem.”
9 AM - 6 PM
Shopping Centre
Electronics
“Have bought a few laptops online but all had faults and had to return in-store. The staff are always so lovely and helpful. Wouldnt hesitate to use CEX again because of the impeccable service.”
“John was extremely helpful when we had troubles with purchases. Extremely patient and friendly. Genuinely never received such good customer care as that, top quality amazing guy”
9:30AM - 5PM
16 Crown Walk
Electronics
9 AM - 6 PM
North Mall
Electronics
“I booked a half hour lesson for help with sorting out storage and updating the software on my old MacBook. The staff in the store were brilliant and sorted everything out, and were very patient with the time consuming backup required - can't recommend highly enough for help and support.”
“Really helpful staff. Massive improvement on existing Chord cables, replaced all Interconnects and speaker cable with Black Rhodium throughout my system: Atc, Wyred4sound and Spendor.”
“Always helpful \\u0026 knowledgeable staff . Never pressured into buying by staff .\\nPleasant relaxed atmosphere.\\nJust one gripe - lift was broken on the day I went . A problem for me as store is one two floors and I don't do stairs very well .”