February 2024 by Deen Aziz
Extremely efficient staff, always go above and beyond, despite being very busy. Pharmacists give excellent advice.
February 2024 by M S
Wish could give zero. A member of staff demanded me very rudly to pay for my husband?s medication for long term condition for which I never paid in last 6 years.It was so embarrassing in front of all other customers. I had to bother my husband at work to speak to her on phone. After that she handed over the medication to me and never apologised for her rude behaviour .Ridiculous and unacceptable.
December 2023 by Elizabeth O'Reilly
Great service. Always at the end of the phone when you need them.
September 2023 by Dave Selfe
Staff were very friendly and had what I needed.
June 2023 by Lewis 25
Held our prescription knowing they were unable to fill it and didn't let us know till we rocked up. Amazing. Can't wait till your replaced by a boots
June 2023 by Patrick Glenny
Always rammed. Not enough staff!
April 2023 by Karen Campbell
Fantastic help. Unable to get any help for an infection at the doctor I called here. It was very busy but when it was my turn the member of staff listened. A pharmacist then spoke with me, deduced the problem and prescribed medication to solve. Very friendly, helpful and a smile even though under pressure. A follow up telephone call a few days later to check all well. Brilliant service. Thank you. x
April 2023 by Ramasharan Laxminarayan
Friendly staff. Usually quick but can't be crowded due to location and proximity to a large housing estates
December 2022 by Shellah Raja
Customer Service is poor. Staff behind counters including pharmacists need to be more proactive. Telephone service is appauling - either engaged or perpetually ringing.
December 2022 by Ma Mi
Wait times are absolutely ridiculous. There should be 2 people to help if it?s particularly busy. Got given the wrong order too, something that I?m not even able to administer myself and has to be administered by a doctor
October 2022 by arub yousuf
Very helpful staff and quick service. Professional and considerate to their customers. Give advice for minor ailments with dignity
September 2022 by Graham Taylor
I sent a review last week about dean and Smedley the manager got in touch with me and we have sorted it I will definitely be going back as the staff are polite I think it was me as I was having a bad day
August 2022 by Llama Drama
Heatherton branch later afternoon. I went into yesterday to pick up some cream for a matter I felt quite personal. I quietly asked the lady at the counter if they sold a cream to sort out my issue. The lady on the counter was nice so no issues with her, the pharmacist was a totally different matter. She asked me what it was for so I told her quietly. She then told me ( in a stern tone) she wished to see it. Alot of it was in an area that I couldn't show. No room was offered, luckily I could show her my neck. She then proceeded to shout across the room, as apposed to just telling me to come over. No confidentiality, rude tone and just an unpleasant lady. Went into willington pharmacy the next day as it wasn't going to enough cream, they had a very polite way of discussing it with me.
July 2022 by Jai Dewani
Very experienced and helpful. Always go out of their way to help you even if they are busy. Nice and polite. Keep it goingWould recommend them anytime
July 2022 by Hiba Aziz
Collect my medicines from here on a regular basis. All the staff are really friendly despite being so very busy. They always go out of their way to offer a fantastic service.
