February 2024 by Rach Tay
Mark has been a wonderful help - friendly, professional, polite and knowledgeable. Thanks
February 2024 by Liam Williams
Absolutely shocking customer service! Booked a home visit for a measure and sample showing so I could get a better feel.Simon Walker the consultant informed me he doesn?t carry samples in his van so I?d still need to go into the shop. Found some footprints of my flat online and did a quotation based of that and cancelled the home consultation.Thankfully, everything is booked in now with Tapi carpets who have been fabulous from the get go!
December 2023 by tim johnson
Matt was very helpful, extremely pleasant, and great price.
December 2023 by Jennifer Burton
Mark gave great customer service today - priced competitively and was engaging.
August 2023 by Pam johnson
We have been shopping here for carpets for years.Great Service at Carpetright today.Greeted as we walked in - very friendly.Helped with the carpets we chose.I would absolutely not shop anywhere else for carpets
July 2023 by Mourad El Hajjam
Costumer service training urgently needed.Im not judging the overall business and my review is based on my recent visit: Been here browsing for 25m2 laminate flooring for our downstairs, two of the staff were talking and another watching cricket on his phone in which I had to say Hello when passing by, all 3 totally ignored us, 5 min later we walked out.When a costumer comes in, they should normally be greeted and asked if they need any help or make any recommendations, especially for local businesses.
July 2023 by Sarah Bonshor
Fantastic Service! Kayleigh was so helpful and had a great sense of humour. Got the carpet I needed and it?s being delivered in a great time frame. Thank you!
July 2023 by shah hussain
Fantastic service in and out with 20 mins nice lady Kyleigj given us 10% off
July 2023 by Peter Darrington
Excellent friendly and helpful service, no pressure and the whole process was super quick! Have bought from here several times in recent years and would come back again.
July 2023 by Samantha Smith
Great and friendly service from Matthew, helped us select the right carpet and trimmings. Always a pleasure.
July 2023 by Faith Hibbs
Fantastic service, really helpful and gave us a great deal. Thankyou
June 2023 by Andrew W
Just bought a carpet. Mark who helped us in store was very friendly and helpful. Glad we went in as we were able to talk through the different options and get to the right decision.
June 2023 by Matthew Pitt
Mark was amazing thank you will be back
June 2023 by Aakash Makanji
Mark was extremely helpful in Derby branch.
June 2023 by victoria yeomans
Excellent service by Kyleigh. She went above and beyond to help me. Can't recommend highly enough. Vicky