Very poor service from front of house staff. When confirming our details, it wasn’t done very discreetly. The optician himself was very good but the examination room was not of a good quality. The decor was quite shoddy as was the furniture.During the glasses selection, the assistant didn’t offer any advice on styles... read full comment
November 2020
Oddly, they advertise that they sell Zeiss and Hoya Individual lenses. However, when I called to ask whether they use Snellen or had either the Zeiss iProfile Plus and iTerminal or Hoya EyeVision Machines the receptionist got her back up as she proceeded to tell me that in 34 years she had never been asked before and could... read full comment
November 2019
Came with mum (74) 9:15am appt its 9:35am opticion not here & the receptionist has not even said sorry or showed any concern. Absolutely zero professionalism or customer service.. never again
Burrows & Wozencroft is the oldest independent practice in Derby. Located at the top of Normanton Road - opposite Derby Property Services, it is walking distance from the city centre. Focus is on providing a truly personal eye care service that offers patients the reassurance that their vision and eye sight is being looked after.
Burrows & Wozencroft has been providing a top quality eye care service in Derby since 1937. The aim has been to create a warm and welcoming environment within the clinically furnished surroundings. In a market dominated by larger optical groups here is a practice dedicated to providing patients with a reassuring, individual and professional service.
