July 2023 by Natalie Bewick
Just rented my first house and had a lot of help buying furniture from Elaine! It was my first time buying anything from here as well and she was very helpful and informative about the whole process.
July 2023 by Margaret O'Neill
Very efficient. Kept me informed by telephone re collection times and arrived at time arranged. Drivers checked out the goods for quality and saleability and were friendly and courteous. Would recommend Them.
January 2023 by Caroline Hemmings (SnazziCazzi)
The shop staff were polite, and appeared knowledgeable, however omitted vital information about the delivery process, therefore the next day delivery failed miserably, which left my daughter and myself without anything to sit on until Sunday morning.For me that wasn't too much of an issue, my daughter is a very unwell young woman, so caused significant issues.Then on Sunday morning the call from the delivery driver came, and on arrival he was extremely rude,grumpy and generally impolite. Just what you need after the previous days problems!!
August 2022 by Yande Ngosa
Always nice to have a wander around and you can pick up some good bargains in here
March 2022 by tim noble
Donated a display oak unit, staff in shop friendly and helpful, delivery team phoned me with a collection slot, arrived when said, polite and moved item out perfectly, well recommended ?
February 2022 by Akin Akinfolarin
We have bought new and used items in very good condition here. Your staff are courteous / friendly. BHF has become my walkthrough whenever I'm in town as I check on usable items.
January 2022 by The Inspectorate 1
Fantastic experience. Spoke to Elaine and explained I was travelling from Walsall area gave me a direct line in case I got lost, upon arrival spoken in a friendly and professional manner and was assisted in placing item to vehicle. A job well done. 5 stars to all that assisted on Sunday 09th January 2022.
November 2020 by Leigh Allen
Bought a nice table from here once, back in the day when funds were low, sanded it down, great until my dogs chewed each corner off. If you are just starting out in a place and need to fill the house with stuff, not bad start
November 2020 by JNFGambler
I don't do qwik fire reviews, I take a while and several visits before I even consider writing a google review. 2 years ago this BHF F&E would have been a 1 star, at best a 2 star. However over te last 12 months the store has looked cleaner and tidier, still a lot of room to improve, but definitely going in the upward direction, hence 3/5 (not reviewed after COVID EPISODE)
November 2020 by Aspasia Tziava
The guy that delivered the sofa we bought was very helpful. Definitely recommend them and definitely I'm gonna choose them again.
November 2020 by I am your Father
This is a nice store with plenty of used and new items. I did buy a new bunk bed which arrived with a damaged ladder, but there was no issue exchanging it.
November 2020 by Cinnamon Orchid
Poor service.I bought a bedside table paid for delivery services and my item arrived broken. Not be buying form them again unless the sender takes better care of items.
November 2020 by doug hill
I have have bought several items from there one faulty but got replaced and the rest all in good condition
September 2020 by JNFGambler24-7
I don't do qwik fire reviews, I take a while and several visits before I even consider writing a google review. 2 years ago this BHF F&E would have been a 1 star, at best a 2 star. However over te last 12 months the store has looked cleaner and tidier, still a lot of room to improve, but definitely going in the upward direction, hence 3/5 (not reviewed after COVID EPISODE)
February 2018 by Stephen Maskrey
They sell rubbish furniture at ridiculous prices I think British Heart Foundation have forgotten that the furniture was donated to charge some of the prices for that they try to get is ridiculous
