March 2024 by karl khan
As I was there on training I only used the training room suites, was clean safe and secure....
September 2023 by christopher howard
Now it's just for immigration
July 2023 by Arshdeep kaur 10 C_23
Staff is excellent ??Food & drinks: Food is not good
May 2023 by Allan Dawes
Visiting the conference accommodation. The hotel itself is shut at the moment due to being used by the government. They provide everything we needed for the meeting.
February 2023 by Ian Coleman
Good price for B&B. Convient for city and transport. Friendly team. Some rooms a bit tired but always clean.It's a shame it's closing
February 2023 by whufcroe
Not the first time we've stayed at this hotel. It's got a great location opposite the main train station and is just a 10-15 minute walk into the centre. The hotel has a more aged, traditional feel about it and although the rooms are comfortable and clean, they are showing signs of a little bit of wear tear. Check-in was smooth and we were very early and got our rooms straight away. The residents bar was open very late and the prices were fair. All in all another good stay and my hotel of choice next time I need to stay in Derby.
January 2023 by Christine Taylor-Brogan
Lovely staff, friendly and helpful, really enjoyed my stay here
December 2022 by Howard Boss
100 metres from the Station. Very friendly staff. Bar for residents. Good food. Always my 1st choice of hotel in Derby.
December 2022 by Trevor Brown
Staff was helpful and the room was ok .. although the carpet had seen better days .. bathroom was nice and warm and the warm towel rail was a most welcoming? breakfast was as nice and hot but the presentation wasn?t the best especially tinned tomatoes that let the breakfast down!
November 2022 by traceyfB5002VU
We celebrated our 40th wedding anniversary vow renewal here in the York Suite and had an amazing event. We , along with many family and friends stayed at the hotel , nice clean ensuite rooms, reasonable price . Good quality breakfast . Friendly , helpful staff. Car park facility which is rare for in town hotels and Midland mainline station just across the road so in a perfect location
October 2022 by mick 59
First room allocated was much too small. Asked in morning for a larger room if possible as we were staying for 5 nights. No trouble at all. Much larger room with wardrobe etc. Very warm. Good breakfast. Would return any time.
September 2022 by Victorianlad
Check in was quick. The elderly lift delivered me initially to the third floor even though I pressed '2'. The room was along a long corridor with four steps en route. It had a good desk, comfortable Queen bed with Donna and a choice of pillows plus a portable shelf for storing a suitcase. There was heating and an operable windows. No lamp at the desk was a negative. WiFi was fast. There was free tea and coffee plus a tiny pack of biscuits. The bathroom was clean as a whistle and had an excellent supply of hot water for the walk-in shower. Towels were white, large and fluffy. The breakfast had yoghurt, fresh fruit and unappetising looking hot food. The hotel is across the road from the excellent Derby station.
September 2022 by Anthony Cook
Lovely hotel great private off road secure car park. Nothing is to much for the staff very helpful and polite. They even assisted with our request to stay an additional night before the one we had booked.
September 2022 by col dean
A lovely hotel with a warm reception and great breakfast, delightful and cheery staff...The hotel has great character as I have stayed there on and off down the years since 1984, also Great location straight across from the train station and on the airport run..
September 2022 by Robert Skinner
> Worst nights sleep I've ever had.> Springs visibly protruding from the mattress> The room smelt like an old people's home> Dirty towels (like really dirty not just me being fussy)> Spent the days Dreading returning to the hotel.> Ruined a family trip. Due to lack of sleep and back pain.Despite raising issues with the staff and being promised a refurbished room management did not allow it. They did however put an extra sheet on the mattress to cover the protruding spring.I was extremely disappointed with this hotel I will not return and will always recommend people to steer clear.Rooms: Stank of old people homeThe bathroom and towels were filthySafety: The springs from the mattress were visibly protrudingNoteworthy details: Stay clear of this hotel!!
