March 2024 by Maysell Lamb
The team at Right Home Care provided home care for my 95 year old father. Over 18 months as his Dementia condition deteriorated and his needs changed, they have worked with me with regular communication and support to make sure his ever changing needs were fulfilled. My father was treated with respect and dignity. Making sure personal hygiene, food, drink and medications were all taken care of. Their fully transparent rota system and detailed notes were accessible to me to see through a portal which I found very reassuring and useful. Living in Clowne it was just brilliant to have a care company like Right Hime Care team on our doorstep, the company do a wonderful job and I highly recommend them to families looking for a conscientious team to care for their loved ones.
April 2023 by Gaz Johnson
Very good company and this team goes one step beyond to help.Richard the senior carer is very professional and very helpful and nothing is too much trouble for him.I would recommend this company to anyone.
March 2023 by Susan Mycroft
Looked after my mum so well. Always willing to work through difficult issues and offered lots of advice on mums specific needs. Thankyou
January 2023 by Brad & Mel Bradbury
Beware on using this firm. If I could score no stars I would. Given 2 complexed packages.Glad we have CCTV the appaulingtreatment 1 client received on discovering what was on Camera they didn't want to view even Social services advised them to view footage like they had . A very rude and unprofessional manager who had totally no knowledge of the package didn't take this matter seriously. All matters reported CQC informed.They even rang a company that we have to look after payments for 1 package and said we had authorised for 4 invoices to be paid.1 client didn't even use the same company. Glad they picked up on this and emailed us straight away as they got the right care company to send the 4 invoices they wanted paying. This was stopped and reported straight away. So clients watch your bill to especially on DP .Instead of dealing with this professionally 6 days notice given.What about the carers who emotionally abuse people. Just hope you dont have the carer we have taken this legally now. Advice check your relatives. Get CCTV will name and shame.
May 2021 by Pamela White
We have found that The Right Home Care are happy to go that extra mile and are always one step ahead. They have been professional, approachable and flexible during these unprecedented times. Thank you ?
May 2021 by Jayne Hickerman
Wonderfull profesional and nothing to much trouble,very caring and trustworthy,would highly recommend.
May 2021 by Charlotte Glastonbury
Would highly recommend! Absolutely lovely people and a great service! ?
May 2021 by Laura Smith
My parents were reluctant to have someone come into their home but The Right Home Care company made that transition really easy. A very high standard of care, a personalised service with very caring individuals. Communication is excellent with regular updates. They're keen to find solutions for any problems that arise. Lisa and Vicki are fantastic and I couldn't recommend this company more!
May 2021 by Jill W
Found this company through the 'Bark' website. They contacted me straight away and a date was fixed for them to deep clean our airbnb. Cannot speak highly enough of them. They have done an excellent job - will definitely use them again.
