January 2024 by jdcShefield
Shocking. Went early December, not busy. Waited ages for staff to stop arguing and plate up two lunches. Then queued for drinks, then queued to pay. Food expensive and cold. Never again. I phoned the complaints line as it was my dad's birthday lunch and he spent most of it sat on his own waiting for a cold meal! No action from Dobbies. Very sad as it used to be great.
December 2023 by TrevorF314
Went for a festive afternoon tea. Restaurant was busy, shown to our table and served our drinks. When the food arrived the young man swung the three tier cake stand towards the table catching the bottom foot on the table, the top two plates fell to the floor with the cakes, cream, jam and scones. One scone hit my coffee cup spilling the drink over the table and me. We then had to wait even longer for the food to be replaced and even longer for the drink to be replaced. All we got was an apology from the youth and a young girl clearing tables tried to take our pot tea away while we were still eating and drinking.The only thing festive about the tea was the sodden red table cloth and turkey sandwiches as everything else ended up on the.
December 2023 by Colin Barton
We bought a new wheelchair. The person that served us was very helpful.
December 2023 by littlelivingthedream
Cafe area filthy! Sat surrounded for 40 plus minutes with dirty over flowing tables! Food very expensive and poor quality, they didn?t even have glasses to pour drinks into! Toilets even dirtier. Avoid at all costs
December 2023 by Claire B
I went with a friend yesterday & it was really lovely. My friend had the festive afternoon tea & I just had the ordinary one. Decent selection of sandwiches, all freshly made, scone with jam & cream and then a few cakes. Ash was great, kept topping our drinks up & checking to see if everything was ok! We highly recommend & will definitely be going again!
December 2023 by Sarah H
Had a lovely breakfast with Santa .the food was great and the staff were really helpful.there was lots of games for the kids to play and they loved meeting Santa and getting their presents.
December 2023 by Pauline H
We went for breakfast with Santa.the food was lovely and there was lots for the kids to do.really enjoyed it.
December 2023 by Dawri
We booked for the festive afternoon tea today and had a wonderful time. The food was lovely. Really nice sandwiches and cakes. Really fresh and the festive scones were amazing. Such good quality for the price. The staff were so accommodating, nothing was too much trouble. Christian and Ash went above and beyond and are an asset to the company. Thank you to them both for making it such a lovely experience.
December 2023 by HamiltonChesterfield
Had High Tea with my grandson yesterday and the waiter (from Argentina) was absolutely amazing, his customer service skills were excellent. If any of the managers of Dobbies reads this review, promote this man to your training manager.
November 2023 by sharonmZ4514GX
Very expensive for a small portion of cake. It's extremely sweet as well. Christmas mint hot chocolate is vert nice. Make sure you ask it to be very hot. Or your get luke warm. Which isn't a Hot chocolate.
November 2023 by michellesB7703UM
We went and had Christmas Dinner today, the meal was lovely and tasty but wasn't very warm. We were looked after by Mark who did a fantastic job of making sure we were OK, fetching our drinks and food with a smile always. He was very polite and caring.
November 2023 by TheTongster
CHRISTMAS FESTIVE TEA.Good afternoon, Despite having concerns regarding recent issues highlighted through recent customer reviews, I'm pleased to say that we did not experience any problems during our visit. I would like to single out Alice who went above and beyond to ensure our needs were met. The food items and presentation were delivered to perfection with Tea refills a plenty. Perhaps the star items were the individual portion, pigs in blankets, accompanied by a small jug of gravy and a portion of cranberry sauce. On this occasion it is a pleasure to be able to respond in a 100% favourable manner. We are now consulting with our friends to see if it is possible to return again before the offer terminates.
November 2023 by Michael Grant
Excellent service
November 2023 by k7cats
We called for lunch, my friend had fish and chips which was small for the price and a bit dry. I had tomato and basil soup with a rather dry baguette. The soup was excellent but was served in a chipped bowl. We then queued for tea and were given cups, tea pots and milk jugs but no saucers and then in to the next queue to pay. 3 queues in all. I think what really let the place down was the chipped bowl which really belonged in the bin and the tea in cups with no saucers. Add to that the dogs in the cafe, most of them were well behaved but there was one which never stopped yapping
November 2023 by Go07150962865
Lovely garden centre , had a spot of lunch with a friend , have some great deals on flowers which is a plus . Would highly recommend this place.
