August 2025 by James John Turner
Great store
June 2025 by Marie Dickinson
Sports Direct returns policy is appalling. No refunds. Apparently this is stated in store (not apparent) and on your till receipt ? a bit late to find out once the item is purchased.
You cannot ring a store to enquire about stock. When you visit a store to find the item out of stock, the store manager cannot tell you where your item is in stock. Absolutely dreadful communications and customer service. Would not recommend buying from this company.
April 2025 by francis dowdall
Popped in this morning to grab some walking boots for my daughter. The lady on the greeting was extremely pleasant and helpful!
March 2025 by David Kelly
I buy kerrimoor boots from here and only shop that do size 15 s and staff are helpful and polite so its five star from me
February 2025 by John Hampshire
Good sales always here highly recommend.
February 2025 by BALIK AVI Ç?PURA AVI
I bought a Rebook brand shoe from here 4 months ago. The shoe fell apart in a short time of 4 months. I took it to be exchanged. He asked me with my receipt if I had a box but I had my receipt. I am asking you who keeps the box of the shoes they buy. They did not exchange the shoes even though I had the receipt. What is it? It has been 4 months. They exchange them in 1 month. Which shoe gets damaged in a month? I have never heard of such a ridiculous thing in my life. I will never buy anything from Sports Direct again. My advice to you is that you should not buy either because they do not stand behind the products they sell.
August 2024 by Janet Stocks
Took 2 polo shirts to counter to pay, ticket on each shirt said £12 each or 2 for £19. Shop assistant said couldn't be included in deal as shirts were different fabric...... 1 was a bit silky the other tshirt material. Needless to say I walked away !!!
July 2024 by paul mccann
Just tried ringing the chesterfield shop 3 times and not even answered the phone very poor service
July 2024 by Ernie Barnes
Very good service friendly assistant
June 2024 by ROBERT DALE
Went in to chesterfield store 15 May 2024 wanted 2 pairs black shorts weren't any on shop of size I wanted young chap on floor popped up to stock room back quickly with what I needed very polite and friendly also bought large mug cashier pleasant good visit store was clean tidy ,good stuff
April 2024 by sam jenkin
Had a plethora of football boots and sports related things and I saw a McLaren near the area
January 2024 by Callum Phoenix
Visited today (02/01/24) to return something and was met by rude and arrogant staff who need a course in basic customer service. The assistant, Angela, simply barked their returns policy at me and had a very bad attitude and was arrogant throughout the whole conversation. Clearly in the wrong job. All over a pair of shorts! Assistant 'Manager', Adam, equally unhelpful. Had similar experiences in this store previously. The stock also seems to be cheap tat too compared to stock in their other stores. Their other stores generally offer better service but on the whole all brands under the Frasers group leave a lot to be desired in terms of service, particularly refunds and exchanges, but then again no surprise really when you consider their exec team and owner. Last time I'll use the place, plenty of other alternatives with better (and more intelligent) staff. Complaint logged with their HQ, not that I expect any meaningful reply from these cowboys.
December 2023 by Chris Brooks
Very quiet when I went early. Not many staff. But I was sorted quickly.
December 2023 by John Chambers
Never opens on time
August 2023 by Ann Jackson
I went in today .... day before lionesses cup final to ask if they had anything left the guy answered he'd never heard of that team I was taken back considering it's one of there own leading the team out tomorrow. Might be an idea if your staff were up to speed with footie today or even interested in sport at all. Disappointed ?
