April 2023 by steve Potter
27/04/2023Picked my 91 year old mother up took her to the o2 shop wanting to transfer a No from a business sim to a new pay as you go. The guy rang customer services, gave me the phone. He couldn't talk to them because he would have to log on.The guy on the phone asked to talk to him he said I would have to join the que even though he wasn't serving anyone.We walked out in disgust.NO STARS
April 2023 by Nigel
Went in with my father to purchase a new phone, the male staff member was very helpful, but the shop is let down by the female member of staff, which I presume is the manager. She was rude and impatient.
March 2023 by Sheila Dunn
Went in for advice the older assistant could not care less .Said phone 02 as they will be able to help me .I wanted a sim card .My advice employ staff who want to help customers she was more interested in sitting at the counter barking ro other staff
February 2023 by Russ Bilbey
Awful, went in for a 30 day data SIM while I moved house, still paying for it now 3 months later after sitting through assurances that "that doesn't apply because your contract is only 30 days". I now have an irreparable blight on my impeccable credit record thanks to these clowns.
January 2023 by Karen Munro
I went in with a puzzle about my phone which had updated twice in a month and it messed with the emergency functions that I have put in motion, I had emergency ring me whilst I was driving,, turns out my pocket rang them, to which it sent messages to my family who were panicking. Needless to say O2 only knew the basics and had no idea on how to fix it, so not satisfied, gave 3 stars because they are good at selling not good on solving.
November 2022 by Lee C
Brash and aggressive attitude towards customer service and sales . Poor knowledge of product, offers and call tariff. Has almost put me off joining the network.
November 2022 by gillian robinson
Very helpful and soon put things right when mobiles need sorting thank you ?
October 2022 by David Anderson
Bought dorema awning, staff friendly and helpful, assembled all the poles for me to save me the hassle.
September 2022 by Ndo Ve La
Mrs Hendrick Jennifer is very Knowledgeable on the aspect of Forex & Cryptocurrency market and really does her best to make her Clients happy. Mrs Hendrick Jennifer is undoubtedly the best Forex and Crypto account manager I've ever seen She was a great help and support throughout the process of trading. Thank you Mrs Jennifer for your time and dedication!!! Highly recommend her to anyone who is planning to join the crypto world and invest for its own future i earned $10,650 in just six days after investing $1,000 you can reach out to her
Email:
[email protected]
WhatsApp +13523402962
September 2022 by Kieron Packer
Went in with my wife who was having a bad autism day they treated her with respect and kindness which was great to see, Phil was good honest and told her the truth about the packages and suggested ways to save
September 2022 by Nick Knyhynyckyj
Even though i am with 02 every time you go into the shop what ever the problem they always say the problem is your phone is old & want to sell you a new one,
August 2022 by Bleyd 1971
The male staff who work in this shop need training in good customer service, especially with their poor telephone manner and eagerness to get you off the phone. The women in there are ok and ive never had a problem with them.The Crystal Peaks store staff are streets ahead in customer service.
August 2022 by Craig 1971
The male staff who work in this shop need training in good customer service, especially with their poor telephone manner and eagerness to get you off the phone. The women in there are ok and ive never had a problem with them.The Crystal Peaks store staff are streets ahead in customer service.
June 2022 by Debbie Roberts
Dalton was very professional and helpful, he set up my new phone, partners smart watch and my smart watch over the last couple of months.
June 2022 by Maureen Bates
Helpful & experienced staff at this shop.