January 2024 by darren edwards
Amazing service from Richard and his team. No matter who is working they always greet me with a smile and offer help and advice when I need it. Always my first point of call when I?m in the need of a gift for my wife or a new watch!
January 2024 by Colin Jennings
Went to this store for the first time today the store it's self is bright and clean and well laid out over a wide space with plenty of assorted stock. The staff member I spoke to was polite and welcoming and happy to help me and answer any of my questions. For a first visit I was really impressed and hope to shop here again in the future.
January 2024 by Kirsty c
Brilliant customers service by everyone in the store had an issue with a ring that Richard and Kate both went out of the way to resolve within 5 days.Would 100% recommend this store if your looking for excellent customer service
December 2023 by Shannon Roberts
I was served my Valerie, fast and amazing customer service also very welcoming and friendly.
December 2023 by Olivia 1912
Been in today as my necklace broke last night I was heartbroken but thankfully I took out the 2 year warranty! The ladies, sorted it straight away with such a brilliant manner and service! I couldn?t recommend anymore and most definitely worth the small cost for the warranty! Thank you so much ??
December 2023 by Natalie Newbold
Purchased beautiful jewellery for birthday and Christmas gifts. Patricia was very helpful and friendly. Great customer service. Thank you.
December 2023 by Taylormia Murphy
Kate gave us some amazing service helping us with watches and even helping with rings when she knew we were only looking
December 2023 by Wendy Perkins
Excellent service yet again , thank you to the Chesterfield staff , pat was lovely. 5 star xx
December 2023 by Kelly Brettingham
I would like to thank Deborah and Richard for the service they provided today. After visiting two unhelpful stores to get my daughters ears pierced we stumbled across H Samuel. We explained she was autistic and Deborah immediately took control of the situation and made my daughter feel at ease. The service the whole staff in the store gave to make it a calm and memorable experience will stay with us forever. Will never use anyone else for piercings again. Fantastic staff
December 2023 by Richard Brammer
Richard was brilliant. We came in for my sons first watch. Although it wasn?t the most expensive he made him feel really important - Alexander said 10/10
December 2023 by Riiannah Durham
Patricia served us she was lovely it was a lovely experience and helped us find what we was looking for
November 2023 by David Lings
Kate at the chesterfield store was very helpful and friendly. Remembered my partner worked with us to get the desired result.Thank you
November 2023 by Holly Peternel
We went in to find out our ring sizes but didn?t make a purchase. Very nice of them to help us when we weren?t intending to buy from there.
October 2023 by Thando Jacobs (Tru-Word)
Richard the store manager was incredible in helping me make a purchase with my watch. Above and beyond service and really great buying experience. Highly recommended!
October 2023 by OUTA TUNE
Great service and great staff, bought a lovely watch, very happy.
